You didn't say if you had macola forms. If so, they should either help you fix it or replace the forms with one that works. If its your local forms vendor, they may need to adjust your job to print the text in the correct place. From what Don has previously indicated about Reform, it didn't sound expensive or difficult to implement.
One last trick that I have found to work most times is this:
get the latest frm, fld & rst files from the default.zip (the most up to date electronics company if you install demo data when applying updates). Find the laser version of the file that most closely resembles yours & rebuild from the ground up after copying the generic form number to a new one of your choice > form # 20 (modify this one, not the vanilla macola form). This is not a complicated task usually, which will maybe take 30 minutes. You could also try to print the form for alignment purposes in the electronics company provided you have installed the latest version of the form files in question. Print to plain paper & overlay your preprinted form. The reason I do this rather than fight with the existing customized forms is the fact that macola has made many changes to base form design and printing form issues reported over time, issues reported with various OS, etc. In particular, going from 76100 to 200+ had many printing issues. Also, the introduction of xp machines created printing problems. In addition, you can initialize the print default files, deferred report file, remove all user*tmp and scr*tmp files. Verify the printer driver used, then try to use the reset button when you get the print dialog window. This will reset to your default printer. you can then change if needed. For some reason, this trick works particularly well with a change from another OS to XP, even if the user gets a new workstation.