Oct 21, 2002 #1 diembi Programmer Joined Sep 22, 2001 Messages 238 Location ES Hello, Is possible send digits via DIAL (from phone) to login/logout an agent in call distributors groups?? Thanks. dmb
Hello, Is possible send digits via DIAL (from phone) to login/logout an agent in call distributors groups?? Thanks. dmb
Oct 21, 2002 #2 wdhb Technical User Joined Aug 6, 2002 Messages 582 Location NZ So what's "DIAL" mean Upvote 0 Downvote
Oct 21, 2002 #3 Reusser Programmer Joined Apr 15, 2002 Messages 1,835 Location US From an analog set you can login/out by dialing spree code plus activity code. You must dial from the phone to be logged in/out. Upvote 0 Downvote
From an analog set you can login/out by dialing spree code plus activity code. You must dial from the phone to be logged in/out.
Oct 22, 2002 Thread starter #4 diembi Programmer Joined Sep 22, 2001 Messages 238 Location ES Ok Reusser, That login/logout is individual for skillset? Can an agent log in/out to/from a skillset and the agent remains logged in other skillsets?? Thanks a lot!! dmb Upvote 0 Downvote
Ok Reusser, That login/logout is individual for skillset? Can an agent log in/out to/from a skillset and the agent remains logged in other skillsets?? Thanks a lot!! dmb