Send to VMail

[dkwtfid]

Is there a way to send a call directly to VMail when a call comes in? Maybe set up a softkey that will allow the end user to do this? Thx.

 

[bigindian65]

someone said something awhile back about Forward being dynamic with a plugin or something, as to xfer it while ringing by what is set on the Forward key, it's a thread on here somewhere

Mato' Was'aka

 

[dj4020]

Setup a Call Forward Key on the phone then set the call forward to your CallPilot all calls will go directly to Vmail. The only caveat on this is no call will ring on the phone so if a person is trying to send calls to Vmail instead of answering them. I believe I have seen a post that talks about a way to take a ringing call and force it Vmail but you'll need to search on that one if thats what your looking for.

 

[dkwtfid]

We have the call forward feature already but we are looking to force a call to go to VMail after it rings. Thanks.

 

[bigindian65]

here it is.....

thread798-1513537




Mato' Was'aka

 

[skinsfan4life]

not sure if this is simalar i am having issues with one user when calling there extention or number it does not go to voicemail

 

[DocVic]

I guess I grew up differently. In our office, we answer every call. Even when we are taking calls, we ask the person we are talking to to "please hold on a second", and answer the next call. We don't make the held person wait for more than 30 seconds, but we answer every call. Voice Mail is used when we are not here. Proper etiquette and basic professionalism should be the norm. Customers appreciate that.

DocVic
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