Send on behalf of

[joearmitage]

Hope somebody can help. We are running w2k and exchange 2000. I have tried to set up usera to be able to send on behalf of userb. The result is that the sent message says 'from usera on behalf of userb', but what I would like it to say is 'from userb'. In active directory I gave send on behalf of permissions, and also 'full mailbox access' in mailbox rights.
Thanks
Joe

 

[brontosaurus]

Hey Joe, if you gave the user Full Mailbox access, you didn't really need the "send on...". What you can do is have userA open userB's mailbox from within Outlook and have them use the FROM field when sending messages as userB. Be advised though, that this will put the SENT items in userA's mailbox, not userB's (if you care).

 

[joearmitage]

brontosaurus - I tried that and it doesn't work, still getting 'from usera on behalf of userb'. Funnily enough, users that were set up in the days of exchange 5 seem to have the function, but I cannot get it to work with exchange 2000.

 

[brontosaurus]

should work. did you remove the "send on behalf" permissions, and just leave the full mailbox access?

 

[joearmitage]

Brontosaurus, I did that but still no joy. If I leave delivery options blank and just give full mailbox access in mailbox rights, I get the message 'you do not have the permission to send the message on behalf of the specified user'. If I add a name in delivery options to send on behalf of a user, the message gets sent but with 'sent on behalf of'.

 

[brontosaurus]

whats bugging me is that your getting an error message about "sending on behalf..." when that's not what you're attempting now. If a userA has Full mailbox access to userB, they would be considered userB when opening that mailbox. Let me ask you this, can userA open JUST userB's mailbox (without opening their own, so you'd have to change the local mail profile settings) and send messages?

 

[joearmitage]

sorry this is what my last message should have read:- if i leave delivery options blank and just give full mailbox access in mailbox rights, then try to send as userb, i get the message 'you do not have the permission to send the message on behalf of the specified user'. if i add a name in delivery options to send on behalf of a user, the message gets sent but with 'sent on behalf of'.

usera now has full mailbox access to userb, and can open userb's mailbox without opening their own (i created a profile with usera logged on), and usera can then send mail from userb's mailbox, as though it is sent from userb.

 

[brontosaurus]

Hmm...then it should work. Did you try recreating userA's local mail profile?

 

[joearmitage]

yes, i logged on as usera, created mail profile and retried - still no joy. makes no sense.

 

[brontosaurus]

Try it with another 2 users if you can. Let's see if it's an "across the board" problem.

 

[joearmitage]

i have tried setting up several users - no joy. funnily enough though, the only accounts that can send on behalf of somebody correctly are ones created when we had exchange 5. this is baffling.