I appear to be having problems selecting the values that I would like to sum.
The specific case is this, I have a list of attributable area codes listed, and a number of complaints per area code. I can sum closed case coutn as follows using the formula =sum(<closed case count>).
In the next column, I have a number of transactions for each area code, but using the formula =(<sales quantity>) returns the total sales quantity value for each area code against each one - i.e the same value in each area code equal to the sum of all individual areas.
Please help!
The specific case is this, I have a list of attributable area codes listed, and a number of complaints per area code. I can sum closed case coutn as follows using the formula =sum(<closed case count>).
In the next column, I have a number of transactions for each area code, but using the formula =(<sales quantity>) returns the total sales quantity value for each area code against each one - i.e the same value in each area code equal to the sum of all individual areas.
Please help!