It has been a while but we finally got the SRTP encryption enabled with the latest firmware on sets, SS, Media Gateway cards but a weird problem is happening and that is randomly 1140e would lockup/freeze on an incoming call or even an outgoing and then make a really loud buzzing/humming noise, normaly a reboot fixes the problem but we are having a hard time fixing this problem.
- All devices have latest firmware
- Didn't happen prior to enabling encryption and we had the IP system about 2yrs before.
- There is a Nortel Bulletin about DOS attack but doesn't seem like it as a reboot fixes the problem and if it was a DOS after a reboot the same IP address would get hit but that is not the case.
- We have escalated this issue and we are told to get the new firmware fix from July/07/09.
- we also have about 150 I2004p2 and it doesn't happen with those sets only 1140e.
Questions
- Has anyone encountered this?
- Are people running CS1000 5.0 with 1140e and encryption enabled?
- What could cause this...I am thinking it has to do with some type of negotiation for security but that doesn't make sense as it freezes when calling a regular analog or digital line that can't do security.
Appreciate any response.
Regards,
Mo.