SCR to MCR ? 3

[telepeg]

Hello all! Why will this 3903 not let me change DN3900 to an MCR (which I need to change the other "3900 DNs" to MCR as well. I can't decipher the SCH code. I re-read (a little) up on MCR and I still don't see it. Maybe I'm having an extra dense-head day. Copied and pasted some of what I was doing. Thanks for any help.


REQ: chg
TYPE: 3903
TN 4 13
ECHG yes
ITEM key 0 mcr 3900
SCH0369
KEY ****

OVL000
>*err sch0369
>

SCH0369
Function conflicts with existing call arrangement.

Severity: Info



REQ: prt
TYPE: dnb

MARP NOT ACTIVATED

CUST 0
DN 3900
DATE
PAGE
DES

DN 3900
TYPE SL1
TN 004 0 00 10 KEY 02 H DES NEW03 8 JUL 2008
(3903)
TN 004 0 00 08 KEY 02 H DES NEW03 8 JUL 2008
(3903)
TN 004 0 00 07 KEY 02 H DES NEW03 8 JUL 2008
(3903)
TN 004 0 00 06 KEY 02 H DES NEW03 8 JUL 2008
(3903)
TN 005 0 00 08 KEY 02 H DES NEW03 8 JUL 2008
(3903)
TN 004 0 00 05 KEY 02 H DES NEW03 8 JUL 2008
(3903)
TN 004 0 00 13 KEY 00 H MARP DES NEW03A 8 JUL 2008
(3903)


NACT
REQ: stat 4 13

IDLE
REQ: chg
TYPE: 3903
MARP NOT ACTIVATED

TN 4 13
ECHG yes
ITEM key 0 nul
KEY
TIM000 15:15 8/7/2008 CPU 0

ITEM

SCH5524 DN 3900 NEW MARP 004 0 00 10
MEM AVAIL: (U/P): 1190067 USED U P: 106441 79747 TOT: 1376255
DISK RECS AVAIL: 402
TNS AVAIL: 57 USED: 243 TOT: 300
ACD AGENTS AVAIL: 274 USED: 26 TOT: 300
AST AVAIL: 100 USED: 0 TOT: 100
DATA PORTS AVAIL: 2500 USED: 0 TOT: 2500
DIGITAL TELEPHONES AVAIL: 2363 USED: 137 TOT: 2500
INTERNET TELEPHONES AVAIL: 0 USED: 0 TOT: 0

REQ: chg
TYPE: 3903
TN 4 13
ECHG yes
ITEM key 0 mcr 3900
SCH0369
KEY 0 scr 3900
HNT FNA
MARP ON TN 004 0 00 10
MARP
CPND
VMB
KEY
ITEM
HNT FNA

MEM AVAIL: (U/P): 1190061 USED U P: 106441 79753 TOT: 1376255
DISK RECS AVAIL: 402
TNS AVAIL: 57 USED: 243 TOT: 300
ACD AGENTS AVAIL: 274 USED: 26 TOT: 300
AST AVAIL: 100 USED: 0 TOT: 100
DATA PORTS AVAIL: 2500 USED: 0 TOT: 2500
DIGITAL TELEPHONES AVAIL: 2363 USED: 137 TOT: 2500
INTERNET TELEPHONES AVAIL: 0 USED: 0 TOT: 0

REQ: disu 4 13


REQ: enlu 4 13

REQ:

 

[GHTROUT]

You have to NUL all appearance of the DN first, then you can add all of them back as the other type.

In other words, at no time can you have an MCR and an SCR in the system at the same time.

GHTROUT.com | FAQs | Recent Replies

 

[hhallett]

As GHTROUT said, SCR 3900 must be removed from every phone it appears on before you can replace it with MCR 3900.

Regards,
Harry
"The legitimate powers of government extend to such acts only as are injurious to others. But it does me no injury for my neighbour to say there are twenty gods, or no god. It neither picks my pocket nor breaks my leg." --Thomas Jefferson