Scopia xt5000 and up office

[tke837]

All I have an xt5000 system that is functioning from communicator and the scopia app internally and externally by using

https://scopia.domain

name.com. my problem is I cannot call another conf r encephalitis room system and they cannot call me. Any ideas?

 

[holdmusic34]

Cannot be done on the smb9. Otherwise you could buy three of these systems and have 27 people connected for less than $30,000.
Xt5000 supports NINE parties calling to the codec unit from PCs, android or apple.
You need the mcu6000. (Big bastard).
So, your network has been poorly designed or their was a failure to clearly define stakeholder expectations before implementation.

There's one with a hump. And one who can jump.

 

[tke837]

Ok so the XT5000 cannot support calling another conference unit outide their LAN. He has a customer that uses a hosted scopia that you access via public ip##meeting ID. Also outside of scopia mobile and communicator there is no way to access the system? I just want to make sure I understand properly. What would be needed to do room to room calling? He also has an XT240 at another site.

 

[holdmusic34]

You need the mcu6000. (Big bastard). Then you're hosting rooms.

There's one with a hump. And one who can jump.

 

[tke837]

To throw a wrench in this the customer was able to call another conference unit that is hosted in the cloud, public ip##meeting id and connected using his xt240. This is where I'm confused, I understand if people from other conference rooms can't call him but calling out seems like it should be standard. Not meaning to drag this out but I just got relayed this piece of information

 

[holdmusic34]

And they have a Scopia ELITE MCU somewhere. You have an XT 5000 MCU.

There's one with a hump. And one who can jump.