Thanks, Duane. The soluttion was that Word wasn't looking for DDE data sources...a long, involved story <g>. The user is in an office about 2.5 hours from my location and using a REALLY old Word doc that I set up several years ago. I haven't updated the related Access app in ages, and out of the blue I got a call that the link had failed. Had no idea it was still in use!
Thanks for the tip, tho, on how to do it properly!
Jim