routing configuration for call name display 1

[westsidedeuce]

The number & name display are not showing up
when the operator (2250 console)
TRN a call from opt 11 to opt 61 .
The operator shows as " H 0 " -
which is funny but needs to be fixed.
When I TRN from opt 61 to opt 11 phone -just my ext shows up not my
name .
any suggestions - thanks in advance for your time
Joz


OPT 11
ISS
VERSION 2111
RELEASE 22
ISSUE 8 D +
REQ: prt
TYPE: rdb
CUST 0
ROUT 61
TYPE RDB
CUST 00
DMOD
ROUT 61
DES OPT61 TIE
TKTP TIE
ESN NO
CNVT NO
SAT NO
RCLS INT
DTRK YES
DGTP PRI
ISDN YES
MODE PRA
IFC SL1
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
TGAR 1
ADDP NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR YES
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 7161
TCPP YES
TARG 01
BILN NO
OABS
INST
IDC YES
DCNO 0 *
NDNO 0
DEXT NO
DNAM YES
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
TFD 0
DRNG NO
CDR YES
INC YES
LAST NO
TTA NO
QREC NO
OAL YES
AIA NO
OAN NO
OPD NO
NATL YES
MUS YES
MRT 2
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
AUTH NO
TTBL 0
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR NO
EQ prt
TYPE adan dch 7

ADAN DCH 7
CTYP DCHI
CARD 02
PORT 1
DES TIEDCH
USR PRI
DCHL 2
OTBF 32
DRAT 64KC
CLOK EXT
IFC SL1
SIDE USR
CNEG 1
RLS ID **
RCAP ND3
MBGA NO
T23 20
T200 3
T203 10
N200 3
N201 260
K 7


OPT 61
ISS
VERSION 2921
RELEASE 3
ISSUE 00 + DepList x210300_cpt
IDLE_SET_DISPLAY NORTEL
TYPE RDB
CUST 00
ROUT 6
DES TIE
TKTP TIE
NPID_TBL_NUM 0
ESN YES
CNVT NO
SAT NO
RCLS INT
VTRK NO
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC SL1
PNI 00000
NCNA YES
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
DAPC NO
DSEL 3VCE
PTYP PRI
AUTO NO
DNIS NO
DCDR YES
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 6006
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 1 *
NDNO 1
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096
IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR YES
INC YES
LAST NO
QREC NO
OAL YES
AIA NO
OAN NO
OPD NO
CDRX NO
NATL YES
VRAT NO
MUS YES
MRT 2
RACD NO
EQAR NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
AACR YES
ASID 16
SFNB
USFB
CALB 7 8

ADAN DCH 7
CTYP MSDL
DNUM 8
PORT 3
DES opt11tie
USR PRI
DCHL 11
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
NASA NO
IFC SL1
SIDE NET
SEMT 1
CNEG 1
RLS ID 23
RCAP ND3
MBGA NO
OVLR NO
OVLS NO
T200 3
T203 10
N200 3
N201 260
K 7


Josephine Vigil
Henderson, Nevada USA

 

[johnpoole]

compare your att and 2250 data, one of those will hold the que. i don't even know what that operators here see. if i ask they may want it changed and i don't need that on a friday.. i worked vegas for 5 years back in the late 70's. was there when the mgm burned and the dunes was adding new towers. john lawerance put the phones in for the dunes and i worked on the new install for the barbery coast. it was a small 3 story at the time... my last trip out there was a shock.. i knew how much it had grown but it is nothing like the town of 100K it was back then... used to rockhound in redrock cannon (opal's) and found low grade turquoise out by lake mead... have a good weekend... btw i worked on the 1st t1 route between henderson and vegas, back when we used 17 transmit and 17 rec pairs plus 2 for maint and had a carrier to install every 5000 feet.. and no i don't miss those days.. i miss the ladies, but the love of my life more them makes up for that..

john poole
bellsouth business
columbia,sc

 

[westsidedeuce]

forgive me - but I dont understand your reply -
Just looking for some help - not to re-visit the old school
of vegas .

The operator on the 2250 console opt 11
sees the incoming number and name display -
TRN call to OPT 61 - OPT 61 sees "HO" not orginators number or name .

please help
any other suggestions ?
Thanks
JOsie

Josephine Vigil
Henderson, Nevada USA

 

[telecomnorth]

A few items of note:

Definations: H means the call is originating from another PBX. 0 is the attendet DN. A name can be assigned to 0 in CPND LD 95.

In the RCAP of each PBX's DCH ND3 is defined. ND2 is a more comman name display protocal.

In the 61c route PNI is 00000. In LD 15 NET in both PBX's define PNI 00001 and assign 00001 to each route.

The prompt for PNI isn't appearing in the 11C route. This may mean that the 11C in not software equipped to support MCDN - Merdian Customer Defined Network. PRT and post the software packages for review - ld 22 prt, pkg.

In the 11C DCH RAP add MSDL as a MSDL card is supporting the DCH on the 61C.

These items will get you started but there may be more that needs to be programmed to support CPND accross the PBXs.

Once you get CPND working between PBXs your next challenge will be the "H0" display on calls originating from the other PBX. For example, let's assume that the name of Sally Jane is assigned to 0 at the 11C site, on calls from the 11C console to a 61C telephone the CPND will display as:

Sally Jane
H0

which is even funnier yet, but bothers most reception gals.

The cure here is to change the ATT DN in LD 15 to another number, for example x2050, with the CPND name of Sally Jane. Than build an ACD QUE of 0 with NCFW: 2050 so callers at the 11C site can still reach the console by dialing 0 but calls originating from the console to the 61C will now display:

Sally Jane
H2050

Lastly, looking over your posted PBX programming there are other house cleaning items at should be addressed such as Truck Route Optimization, Anti-Truck Tromboning, and call redirect messaging. But that's another matter.

 

[telecomnorth]

Having both PBXs equiped and configured to support MCDN will also address the issue of PSTN/CLID on calls routing through the 11C on to the 61C.

 

[westsidedeuce]

Thanks for your valuable post - I'm looking into make some changes tonight .
This use to work until I had a problem with the TTY ports \
Had to INI opt11 - after that INI it stopped working -
This is a strange opt 11 - I've it do things no other meridian does . maybe the strange release 22?
I will post results Monday Morning .
Thanks Again
Josie

Josephine Vigil
Henderson, Nevada USA

 

[westsidedeuce]

heres the print of pkg for both opt 11 and opt 61

OPT 11
OPTF 1
CUST 2
CDR 4
CTY 5
RAN 7
TAD 8
DNDI 9
EES 10
INTR 11
ANI 12
ANIR 13
BRTE 14
DNDG 16
MSB 17
SS25 18
DDSP 19
ODAS 20
DI 21
DISA 22
CHG 23
CAB 24
BAUT 25
BQUE 28
NTRF 29
NCOS 32
CPRK 33
SSC 34
IMS 35
UST 35
UMG 35
ROA 36
BACD 40
ACDB 41
ACDC 42
LMAN 43
MUS 44
ACDA 45
MWC 46
AAB 47
GRP 48
NFCR 49
ACDD 50
LNK 51
FCA 52
SR 53
AA 54
HIST 55
AOP 56
BARS 57
NARS 58
CDP 59
PQUE 60
FCBQ 61
NAUT 63
SNR 64
HOT 70
DHLD 71
LSEL 72
SS5 73
DRNG 74
PBXI 75
DLDN 76
CSL 77
OOD 79
SCI 80
CCOS 81
CDRQ 83
TENS 86
FTDS 87
DSET 88
TSET 89
LNR 90
DLT2 91
PXLT 92
SUPV 93
CPND 95
DNIS 98
BGD 99
RMS 100
MR 101
AWU 102
PMSI 103
MCT 107
ICDR 108
APL 109
TVS 110
TOF 111
IDC 113
AUXS 114
DCP 115
PAGT 116
CBC 117
CCDR 118
EMUS 119
SCMP 121
FTC 125
BKI 127
TBAR 132
ENS 133
FFC 139
DCON 140
MPO 141
ISDN 145
PRA 146
IEC 149
ACNT 155
THF 157
FNP 160
SAR 162
LAPW 164
ARIE 170
CPGS 172
ECCS 173
AAA 174
EOVF 178
HVS 179
DKS 180
SACP 181
POVR 186
SECL 191
AINS 200
XPE 203
XCT0 204
XCT1 205
MLWU 206
HSE 208
MAID 210
VAWU 212
BRI 216
MSDL 222
FC68 223
SSAU 229
BRIT 233
FCDR 234
BRIL 235
MCMO 240
MULTI_USER 242
ALRM_FILTER 243
VMBA 246
SCDR 251
PHTN 254
ADMINSET 256
ATX 258
NI-2 291
MAT 296
MQA 297
CPP 301
CPCI 310
OPEN ALARM 315




OPT 61
OPTF 1
CUST 2
CDR 4
CTY 5
RAN 7
TAD 8
DNDI 9
EES 10
INTR 11
ANI 12
ANIR 13
BRTE 14
RPE1.5 15
DNDG 16
MSB 17
SS25 18
DDSP 19
ODAS 20
DI 21
CHG 23
CAB 24
BAUT 25
CASM 26
CASR 27
BQUE 28
NTRF 29
NCOS 32
CPRK 33
SSC 34
IMS 35
UST 35
UMG 35
ROA 36
NSIG 37
MCBQ 38
NSC 39
BACD 40
ACDB 41
ACDC 42
LMAN 43
MUS 44
ACDA 45
MWC 46
AAB 47
GRP 48
NFCR 49
ACDD 50
LNK 51
FCA 52
SR 53
AA 54
HIST 55
AOP 56
BARS 57
NARS 58
CDP 59
PQUE 60
FCBQ 61
OHQ 62
NAUT 63
SNR 64
TDET 65
NXFR 67
HOT 70
DHLD 71
LSEL 72
SS5 73
DRNG 74
PBXI 75
DLDN 76
CSL 77
OOD 79
SCI 80
CCOS 81
CDRQ 83
TENS 86
FTDS 87
DSET 88
TSET 89
LNR 90
DLT2 91
PXLT 92
SUPV 93
CPND 95
DNIS 98
BGD 99
RMS 100
MR 101
AWU 102
PMSI 103
LLC 105
MCT 107
ICDR 108
APL 109
TVS 110
TOF 111
IDC 113
AUXS 114
DCP 115
PAGT 116
CBC 117
CCDR 118
EMUS 119
PLDN 120
SCMP 121
FTC 125
BKI 127
DTI2 129
TBAR 132
ENS 133
FFC 139
DCON 140
MPO 141
ISDN 145
PRA 146
ISL 147
NTWK 148
IEC 149
DNXP 150
CDRE 151
FXS 152
IAP3P 153
PRI2 154
ACNT 155
THF 157
FGD 158
NAS 159
FNP 160
ISDN_INTL_SUP 161
SAR 162
MINT 163
LAPW 164
GPRI 167
ARIE 170
CPGS 172
ECCS 173
AAA 174
NMS 175
EOVF 178
HVS 179
DKS 180
SACP 181
VNS 183
OVLP 184
EDRG 185
POVR 186
SECL 191
ORC-RVQ 192
IPRA 202
XPE 203
XCT0 204
XCT1 205
MLWU 206
NACD 207
HSE 208
MLM 209
MAID 210
VAWU 212
EAR 214
ECT 215
BRI 216
IVR 218
MWI 219
MSDL 222
FC68 223
M911 224
CWNT 225
MSDL SDI 227
MSDL STA 228
SSAU 229
BRIT 233
FCDR 234
BRIL 235
MCMO 240
MULTI_USER 242
ALRM_FILTER 243
SYS_MSG_LKUP 245
VMBA 246
CALL_ID 247
M911 ENH 249
DPNA 250
SCDR 251
ARFW 253
PHTN 254
ADMINSET 256
ATX 258
CDRX 259
QSIG 263
REM_IPE 286
NI-2 291
MAT 296
MQA 297
CPP 301
QSIGGF 305
CPRKNET 306
PAGENET 307
CPCI 310
NGCC 311
TATO 312
OPEN_ALARM 315
QSIG-SS 316
QTN 321
NGEN 324
RANBRD 327
MUSBRD 328
ESA 329
ESA_SUPP 330
ESA_CLMP 331
CNUMB 332
CNAME 333
NI-2_CBC 334
MEET 348
MC32 350
DBA 351
FDID 362
NMCE 364
STS_MSG 380
CDIR 381
VIRTUAL_OFFICE 382
ATAN 384
NI2NAME 385
M3900_PROD_ENH 386
VIR_OFF_ENH 387
ACDE 388
UUI 393
OAS 394
ICON 397
PCA 398
H323_VTRK 399

Josephine Vigil
Henderson, Nevada USA

 

[acewarlock]

I personally liked John's walk down memory lane. John is the top poster on this Forum and you should hope john didn't take offence as he might not help you the next time. Don't bite the hand that feeds you. "Oh" by the way if you don't like my post you don't need to read it.

 

[telecomnorth]

No one is questioning John’s value to this forum. His knowledge and wisdom are certainly appreciated by many members. I for one am keenly interested in learning more about the scripting options of ProComm and the use of Excel for system administration based solely on John’s postings - to name just one of several areas of John’s expertise.

And if John Poole is that blend of southern gentlemen/working man that I suspect he is not only can he accept honest, straight forward criticism, he doesn’t take kindly to others issuing threats in his name. The man can speak for himself if he so chooses. As for you “ace” there was absolutely no need - nor is there any excuse - for you to place such an absurd posting as you have here in this thread.

 

[johnpoole]

no problem westside, i answered the question in the 1st reply, i even did a quick test with my 11, sent 7 digits from my 81.. and just lkie my old memory, it works just like i said, but don't worry i will not bore you by answering to any more of your post...btw, on friday i tend to take a little extra time

john poole
bellsouth business
columbia,sc

 

[westsidedeuce]

Sorry - Guys - Didnt mean to offend anyone - by no means -
Just asking for help - This why I read this forum
Sorry if I offended you John -

Ive been working on this probelm for a week - reading everything I can find on the subject -
Please dont stop answering my posts
Because I have no where else to turn ...

Thanks
Josie


Josephine Vigil
Henderson, Nevada USA

 

[tech32001]

Josie,

In your RDB under ISDN I think you need NCNA (network name allowed) to be YES. Also, I think NCRD (network call redirect) should also be YES.

 

[acewarlock]

I notice your letting John speak for himself also and I think your reply was absurd. Just my 2 cents.

 

[telecomnorth]

Jose,

I see that the 11C does not have Package 148 NTWK. I suspect this will stop you form defining the PNI and in turn means that MCDN can not be supported between the two PBXs. But I'm not sure.

MCDN is needed to support CPND. But you say it worked at one time?

Implement tech32001's of recommenation of yes to NCNA and NCRD on both PBXs.

 

[westsidedeuce]

outed - the Route in opt 11 and re-created with NCDA and NCRD yes - It worked -
I called my phone on opt 11 and TRN to my opt 61 set
My name and number came up .

If you never had a very bad day - Then you would have understand my post to John .
It will not happen again .

Thanks for all of help

Josephine Vigil
Henderson, Nevada USA

 

[telecomnorth]

Ace - Ya I was a little out there with that posting. It seems like all we are going to achieve with our little debate is to make ourselves look like fools and to bother the natives. Kinda like two politicians running for public office.

Josie - Glad to see you got things working. And it was not as complication as I made it out to be. All my items should fall under recommended-best-practices. Good to implement but not necessarily needed.