Routing a call through multiple prompts/vectors/vdns

[Midstream]

I'm having some difficulties with a vdn that comes into a prompt, is routed to another vdn and prompted again. All calls are dropped after the second prompt, it doesn't matter how you respond to the prompt - either with a digit or timeout, the call drops.

Is there some double coverage issue I'm running into?

First vector:
change vector 130 Page 1 of 3
CALL VECTOR

Number: 130 Name: CP Main Menu
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 2 secs hearing ringback
02 announcement 4110
03 collect 1 digits after announcement 4055 for none
04 route-to number 4421 with cov n if digit = 3
05 route-to number 4422 with cov n if digit = 2
06 route-to number 4437 with cov y if digit = 1
07 goto step 3 if unconditionally
08 adjunct routing link 1
09 wait-time 30 secs hearing music
10 route-to number 4420 with cov n if unconditionally
11 stop

~~~~~~~~~~~~~~~~

Second Vector

change vector 145 Page 1 of 3
CALL VECTOR

Number: 145 Name: FD_OPTION
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? y
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 wait-time 2 secs hearing ringback
02 collect 1 digits after announcement 4111 for none
03 route-to number 4340 with cov y if digit = 2
04 route-to number 3300 with cov y if digit = 0
05 route-to number 4051 with cov y if unconditionally
06 goto vector 143 @step 1 if unconditionally
07 stop
08
09
~~~~~~~~~~~~~~~

First VDN
change vdn 3369 Page 1 of 3
VECTOR DIRECTORY NUMBER

Extension: 3369
Name*: Tech Support 3369
Vector Number: 130
Attendant Vectoring? n
Meet-me Conferencing? n
Allow VDN Override? n
COR: 7
TN*: 2
Measured: both
Acceptable Service Level (sec): 20

VDN of Origin Annc. Extension*:
1st Skill*:
2nd Skill*:
3rd Skill*:

~~~~~~~~~~~~

VDN 4437

change vdn 4437 Page 1 of 3
VECTOR DIRECTORY NUMBER

Extension: 4437
Name*: CP_FRONTDESK_PROMPT
Vector Number: 145
Attendant Vectoring? n
Meet-me Conferencing? n
Allow VDN Override? n
COR: 1
TN*: 1
Measured: both
Acceptable Service Level (sec): 20

VDN of Origin Annc. Extension*:
1st Skill*:
2nd Skill*:
3rd Skill*:

 

[Midstream]

Kept all the logic/routing in one vector and everything works great.

What's the difference?

 

[nohuhu]

rockspop,

there's magical 'list trace vdn' command, it works miracles. really.

 

[Midstream]

I was all over the list trace at that time. tracing vdn's, tracing vectors and nothing of value. One of my local colleagues called me after my second post and teased me that it was a COR problem, which it probably was. I was just too wrapped up in double coverage at the time to see the forest for the trees.

I failed the COR 101 test! How humiliating. =(

 

[nohuhu]

rockspop,

don't worry, i won't tell anyone. it's between us now.

p.s. i too confuse cors sometimes. and forget to save translations.

 

[Midstream]

Dwalin,

Thanks for keeping it a secret. I'd hate for this to get out in the open! =)

TGIF, have a good weekend!

 

[nohuhu]

rockspop,

thanks, same to you.