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Route calls to Voicemail

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rod602

Technical User
Joined
May 16, 2011
Messages
66
Location
US
Hey Guys,

The unit is an m7310 and I was asked for this feature. If the person is out of the office they want a button so when they click on it, the incoming calls go directly to voicemail. I found that feature *984 does this, so I figured I could just program it onto a button, but this feature it says is 'inactive'.

My questions
1) can I make it active - or does it depend on phone system supporting it.
2) Is there another way of doing this? If so how.

Thank you all.
Rod
 
you can put a call forward button on the phone. press the call forward button and then enter the voicemail extension. If you do not know the voicemail ext you can press Feature 985 and it will display on the phone. Hope that helps.
 
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