CorbinMyMan
Technical User
IP Office 5 - I have a huntgroup with 2 users in it (no overflow). I don't have a mailbox setup for this huntgroup. I would instead like it to try to ring each user in the group first and if no one answers, it sends the call to a specific mailbox.
I'm pretty sure I have to do this in VM Pro but I have no idea how. I'm currently staring at the START POINTS -> GROUPS -> GROUPNAME -> LEAVE section at a start point, but I don't know how to check for the full rotary (hitting each user first) before transferring to the specific mailbox.
What am I missing?
Thank you!
I'm pretty sure I have to do this in VM Pro but I have no idea how. I'm currently staring at the START POINTS -> GROUPS -> GROUPNAME -> LEAVE section at a start point, but I don't know how to check for the full rotary (hitting each user first) before transferring to the specific mailbox.
What am I missing?
Thank you!