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Rotary Hunt Group to Specific Users Voicemail 1

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CorbinMyMan

Technical User
Feb 4, 2005
267
US
IP Office 5 - I have a huntgroup with 2 users in it (no overflow). I don't have a mailbox setup for this huntgroup. I would instead like it to try to ring each user in the group first and if no one answers, it sends the call to a specific mailbox.

I'm pretty sure I have to do this in VM Pro but I have no idea how. I'm currently staring at the START POINTS -> GROUPS -> GROUPNAME -> LEAVE section at a start point, but I don't know how to check for the full rotary (hitting each user first) before transferring to the specific mailbox.

What am I missing?

Thank you!
 
Voicemail has to be enabled for the Huntgroup. Than you can modify the Huntgroup mailbox callflow to go to another mailbox.
Huntgroup Mailbox -> Leave -> Start Point -> Leave Mail (mailbox actions).
In teh Leave Mail action goto 'Specific' tab and choose mailbox and put in where you want the messages left.
 
Ahh that seems to work! Thank you!
So the call goes into the hunt group, then after No Answer Time is up it goes to next person in rotary, if they don't answer it start the VoiceMailAnswerTime right?
 
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