Ringing of secondary calls on 302 C Console

[telepath9465]

I have a customer using a console and when they're on the console, off-hook, a second call comes in and only shows CW in the display, there is no audible sound for that secondary call. Any information would be helpful...

Thanks Much

 

[wellco9530]

You probably need to adjust the "call waiting" volume on the attendant consule..If I remember right you press "select" and then the volume UP/DN to make the setting change...

Good Luck

...bob...

 

[AvayaTier3]

Hardware plaform? Definity / CM software version?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

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