Mar 22, 2010 #1 rand1955 Technical User Joined Mar 15, 2007 Messages 19 I have a situation where callers that have been parked are hearing ringback tone. Is there an option for silence etc. rather than hearing ringback ?
I have a situation where callers that have been parked are hearing ringback tone. Is there an option for silence etc. rather than hearing ringback ?
Mar 23, 2010 #2 SYQUEST Technical User Joined Oct 20, 2002 Messages 2,913 Location US What are you using for your MOH source? You should have silence or MOH if programmed. Try power cycling the system, and see if that helps. ....JIM.... Upvote 0 Downvote
What are you using for your MOH source? You should have silence or MOH if programmed. Try power cycling the system, and see if that helps. ....JIM....