Rightfax ISDN Setup to Avaya 2

[Trav4620]

Anyone have a working config of a righfax ISDN PRI T-1 setup to an avaya CM 2.2.2? We are using a Brooktrout TR1034+P16H-T1-1N-R card to a TN464HP in the Avaya.

I am not familiar with rightfax, but I can get D and all B channels to show in service from the avaya side, and our rightfax guy says they look fine from his side, but after a few successful connections, then all channels ring fast busy both directions even though everything shows in-service/idle.

If anyone has a working setup, could you post your config for both the Avaya and the Rightfax side. I would appreciate it.

 

[Nick44]

I have come across this before.
The problem is cause by an Avaya test routine that makes a status enquiry over the D channel to the Brooktrout, and the Brooktrout does not know how to answer the enquiry, so it parks itself.
On the Avaya, at command line, enter diasble test 1289.
This will fix your problem.
Nick.


Speak softly and carry a big switch

 

[Trav4620]

That is great news Nick, but where exactly do you enter the disable test 1289. From the CM command line, it doesnt allow that command, and from the shell it doesnt allow it either. Where do I need to go to disable it? Thanks

 

[Nick44]

What ver CM are you on?


Speak softly and carry a big switch

 

[Nick44]

Sorry, also meant to ask what level of login you are using.
craft or dadmin?


Speak softly and carry a big switch

 

[Trav4620]

CM verison is 2.2.2

I am using my own Super-user login. Do I need to be at Craft or dadmin to disable the test?

thx

 

[Nick44]

Needs minimun of craft, dadmin better.


Speak softly and carry a big switch