Retrieving Announcement Data

[grind247]

Where does CM save the announcements and can we copy those files and export them to another switch?

 

[4merAvaya]

There are (2) different announcemnt board technologies out there. The TN750C and the TN2501 VAL. When you use the term CM (Communications Manager) you have to specify the processor platform. If you have a Prologix or G3si hardware platform and use TN750 boards you can back up (1) announcement board to a 8MB or 16MB flashcard. If you have a G3r platform you can back up (1) TN750 board per MO cartridge. While you can use the TN750 boards in an S8xx0 there is no provision to back them up. That is why Avaya doesn't support them. The TN2501 VAL boards can be backed up via FTP to your PC or some other storage location. VAL Manager makes it pretty painless.

Kevin

 

[grind247]

Kevin:



There actually is a third announcement board, and it the one built into the G700 and the G350 gateways. These announcements live on the P330 motherboard and may be a proprietary format.



Its these announcements we wish to access so we can record announcements for meetme conference and other vector functions, so we can move then from system to system.



Thanks for the info.

 

[Stinney]

You are correct, G250, G350 and G700s have local recording of announcements which are stored on virtual val or vval. They allow for 20min of total announcement time with 15 playback channels on the 700 and 6 playback ports on the others. If you list integrated announcements the ports of the announcements stored locally on a gateway should start with ggg, where ggg is the gateway number of the media gateway.

Avaya Voice Announcement Manager will allow you to copy, backup, restore, etc. these files.