Restrict calls to 911 from a Fax Machine ?? 1

[jbicking]

We have a fax machine (whose extension goes through the PBX). When attempting to fax to a long distance number, users are mistakenly dialing 911 (9, for the outline, 1 for long distance and another 1 by mistake). There is no handset on the fax machine.

I'm wondering if we can restrict 911 calls from that extension only.

Any other ideas? Thanks!

 

[YIMMER]

We have many fax machines on the definity system and I found simalar problems . I have changed the analog station to auto dial 9 when it goes off hook .On page 3 of the station form (hot line dial) setup for abb dial 9 this has removed 99% off the dialing errors . Its also a good thing to update the staff with the new procedure .
Good Luck
Yimmer