Restoring ARCServe Session tape...Bacjkup Exec

[rpwall82]

Ok maybe someone can help with this.....

I have say 10 tapes from an arcserve session tape 7 is missing..

I used Tapecopy (ARCServce utility) to copy tape 8 to a new tape say tape3 (name with a sequence number of 1)

I loaded Backup Exec 10.1 (netbackup does not read arcserve tapes) and it does catalog all files from Tape3 formmaly tape 8 in sequence...but when doing a restore it crashes the remote agent error

Error category : Server ErrorsError : a000fe30 - A communications failure has occurred.

(guess remote agent isneeded for backup/restore) as a gateway even to local restore, do not know why...any ideas?

 

[steveot]

Something in the data restoreing is causing the issue.
Have you ran the job in debug mode and the remote agent in debug? There may be something in the debug that can be looked up.

 

[rpwall82]

No can you supply the the means to throw both these in debug mode....funny it catalogs it it with no issue....

 

[steveot]

Well - catalog is reading only - device is just reading catalog informatin.
When your restoring your writing the data/security steams, etc.

How to enable or disable "debug logging" in Backup Exec for Windows Servers

http://seer.support.veritas.com/docs/254212.htm

 

[rpwall82]

sorry for no update for awhile been busy....ran test tonight here are the logs...
5756] 01/29/06 22:39:35 TF_InitMediaServerReverseConnection : Data Connection information : connection established between IP 127.0.0.1, port 2854 and IP 127.0.0.1, port 2853
[5756] 01/29/06 22:39:36 AddDataExtent: startLba = 0
[5756] 01/29/06 22:39:36 endLba = -1
[5756] 01/29/06 22:39:36 nlbaElem.startSeq = -1
[5756] 01/29/06 22:39:36 nlbaElem.startLba = 0
[5756] 01/29/06 22:39:36 nlbaElem.endLba = -1
[5756] 01/29/06 22:40:58 ERROR: ndmpcSendRequest->connection error
[5756] 01/29/06 22:40:58 ERROR: ndmpSendRequest failed:
[5756] 01/29/06 22:40:58 NDMPEngine:ollDataServer(). dataGetDataState failed with NDMP_CONNECT_ERR !!
[5756] 01/29/06 22:40:58 TF_NDMPGetResult(): MediaServer thread done, channel->dsError is 10054, returning FS_COMM_FAILURE
[5756] 01/29/06 22:40:59 ERROR: ndmpcSendRequest->connection error
[5756] 01/29/06 22:40:59 ERROR: ndmpSendRequest failed:
[5756] 01/29/06 22:40:59 TF_CloseSet
[5756] 01/29/06 22:42:12 RewindDrive mover ret = 0 (0x0)
[5756] 01/29/06 22:42:12 ret_val = 0
[5756] 01/29/06 22:42:12 TAPEALERT: Get TapeAlert Flags Return Code = 0X0
[5756] 01/29/06 22:42:12 TAPEALERT: TapeAlert Device Flag = 0X0
[5756] 01/29/06 22:42:12 TAPEALERT: TapeAlert Changer Flag = 0X0
[5756] 01/29/06 22:42:12 TF_FreeDriveContext( 1D3AD90 )
[5756] 01/29/06 22:42:12 TF_FreeTapeBuffers: from 2 to 0 buffers
[5756] 01/29/06 22:42:12 FreeFormatEnv( cur_fmt=2 )
[2832] 01/29/06 22:42:13 DeviceManager: dismount event fired
[2832] 01/29/06 22:42:13 DeviceManager: processing pending requests
[2832] 01/29/06 22:42:13 DeviceManager: going to sleep for 900000 msecs
[5756] 01/29/06 22:42:13 Merging of BE / VSR Job Logs not necessary for this Type of Job
[5756] 01/29/06 22:42:13 Job thread terminating

 

[steveot]

Your restoring to a remote machine? If so installed the Veritas 9.1 agent on the remote machine and run the restore.