Restore problem with Informix database

[rdapilmoto]

I'm getting this error when trying to restore an informix database (FSHIST) to sys99085:

17:15:46 (1023093.xxx) Restore job id 1023093 will require 1 image.
17:15:46 (1023093.xxx) Media id U00315 is needed for the restore.

17:15:55 (1023093.001) Restoring from image created Mon Dec 15 15:37:41 2003
17:15:57 (1023093.001) INF - Data socket = nbu98888.2582
17:15:57 (1023093.001) INF - Name socket = nbu98888.2750
17:15:57 (1023093.001) INF - Frozen image = 0
17:15:57 (1023093.001) INF - Waiting for positioning of media id U00315 on server nbu98888_nb.
17:15:57 (1023093.001) INF - Backup copy = 0
17:15:58 (1023093.001) INF - Master server = nbucluster
17:15:58 (1023093.001) INF - New data socket = nbu98888.1113
17:15:58 (1023093.001) INF - Backup time = 1071524261
17:15:58 (1023093.001) INF - Encrypt = 0
17:15:58 (1023093.001) INF - Client read timeout = 1800
17:15:58 (1023093.001) INF - Media mount timeout = 2700
17:15:58 (1023093.001) INF - client = sys99085
17:15:58 (1023093.001) INF - requesting_client = sys99085
17:15:58 (1023093.001) INF - browse_client = psserv1_nb
17:17:01 (1023093.001) INF - Beginning restore from server nbu98888_nb to client sys99085.
17:47:04 (1023093.001) The following files/folders were not restored:
17:47:04 (1023093.001) UTF - /on2_ps1shm/jbudg/0
17:47:07 INF - Server status = 5
17:47:08 (1023093.001) Status of restore from image created Mon Dec 15 15:37:41 2003 = network connection timed out

17:47:09 (1023093.xxx) INF - Status = the restore failed to recover the requested files.

This is the second time this has happened. Do you know what might be causing this?

Systems Analyst
HEB Grocery Company
San Antonio, Texas

 

[PGPhantom]

To summarise:
You are connecting from psserv1_nb to media server nbu98888 which is controlled by master nbucluster and restoring data from sys9908.

I'll tell you what I do not like about this - Far too many paths and all need to be verified, have servers in the relevant server lists etc. Too many possibilities of communication errors, network timeouts etc - As you are seeing. I never have any restores fail and I'll tell you how ...

Run the restore from sys9908 and not from psserv1_nb which I assume is an administration console? If you cannot (i.e. no administration console on sys9908) then run the restore from nbu98888 and do an alternate client restore.