Hellooooooooo
Technical User
Hello Guys.
I'm having a small problem with Arcserve and restores.
The Plot. Win2k Server Running Arcserve r11.5 SP2 Build 4232. Win2k Server running MS Exchange 5.5 NT4 PDC
A few days back someone in the office may have deleted an email account by mistake, and forgot to tell anyone about it. The users accout was also deleted at the same time.
In order to restore this mailbox I have recreated the user account, and recreated a mailbox with the same details as before. I've logged on to this account and sent an email to confirm that the details are correct. I have go back to a tape I know the backed up mailbox should be on and tried a restore, but get the following error message:
Type Date Job Session Message
----------------------------------------------------------------------------------------------------
E8605 16/11/2007 16:21:44 2370 3 Failed to start restore. (DBNAME=Individual Mailboxes\Admin Main Account [Sally]\Inbox, EC=SITE1:Backup Agent Error -- (354) "Failed to find the object information".)
Information 16/11/2007 16:20:40 2370 3 Target Directory: \\SITE1\dbaxchg2
Information 16/11/2007 16:20:40 2370 3 Source Session 3 on Media WEEKLY DATA Serial # 000123
Information 16/11/2007 16:20:40 2370 3 Use media WEEKLY DATA, serial # 000123, ID D9AC, sequence #1
Information 16/11/2007 16:20:16 2370 Description: _Recover Sallys mailbox.
Information 16/11/2007 16:20:16 2370 Start Restore Operation. (QUEUE=1, JOB=32)
Information 16/11/2007 16:20:16 2370 Run Restore Job Now.
Information 16/11/2007 16:20:15 [JOBQUEUE]: Status changed from Ready to Active [Job No: 32] [Description: _Recover Sallys mailbox]
Information 16/11/2007 16:20:13 [JOBQUEUE]: Added [Job No: 32] [Description: _Recover Sallys mailbox]
Information 16/11/2007 16:17:30 [JOBQUEUE]: Status changed from Active to Done [Job No: 31] [Description: _Recover Sallys mailbox]
Information 16/11/2007 16:17:10 2369 Restore Operation Failed.
Information 16/11/2007 16:17:10 2369 Number of Error(s)/Warning(s): 1/0
Information 16/11/2007 16:17:10 2369 Average Throughput: 30.00 MB/min
Information 16/11/2007 16:17:10 2369 Elapsed Time: 1s
Information 16/11/2007 16:17:10 2369 512 KB Read from Media.
Information 16/11/2007 16:17:10 2369 1 Database(s)/Transaction Log(s) (0 KB) Restored to Disk.
Information 16/11/2007 16:17:10 2369 1 Session(s) Found on Media.
Information 16/11/2007 16:17:10 2369 ** Summary for Job **
As a test from the same tape, I restored my mailbox, this worked fine. It's just connecting to the recreated mailbox that I can't get it to do.
Any ideas would be great. Have a good weekend everyone, I'm on call :-(
Cheers all
Marty
I'm having a small problem with Arcserve and restores.
The Plot. Win2k Server Running Arcserve r11.5 SP2 Build 4232. Win2k Server running MS Exchange 5.5 NT4 PDC
A few days back someone in the office may have deleted an email account by mistake, and forgot to tell anyone about it. The users accout was also deleted at the same time.
In order to restore this mailbox I have recreated the user account, and recreated a mailbox with the same details as before. I've logged on to this account and sent an email to confirm that the details are correct. I have go back to a tape I know the backed up mailbox should be on and tried a restore, but get the following error message:
Type Date Job Session Message
----------------------------------------------------------------------------------------------------
E8605 16/11/2007 16:21:44 2370 3 Failed to start restore. (DBNAME=Individual Mailboxes\Admin Main Account [Sally]\Inbox, EC=SITE1:Backup Agent Error -- (354) "Failed to find the object information".)
Information 16/11/2007 16:20:40 2370 3 Target Directory: \\SITE1\dbaxchg2
Information 16/11/2007 16:20:40 2370 3 Source Session 3 on Media WEEKLY DATA Serial # 000123
Information 16/11/2007 16:20:40 2370 3 Use media WEEKLY DATA, serial # 000123, ID D9AC, sequence #1
Information 16/11/2007 16:20:16 2370 Description: _Recover Sallys mailbox.
Information 16/11/2007 16:20:16 2370 Start Restore Operation. (QUEUE=1, JOB=32)
Information 16/11/2007 16:20:16 2370 Run Restore Job Now.
Information 16/11/2007 16:20:15 [JOBQUEUE]: Status changed from Ready to Active [Job No: 32] [Description: _Recover Sallys mailbox]
Information 16/11/2007 16:20:13 [JOBQUEUE]: Added [Job No: 32] [Description: _Recover Sallys mailbox]
Information 16/11/2007 16:17:30 [JOBQUEUE]: Status changed from Active to Done [Job No: 31] [Description: _Recover Sallys mailbox]
Information 16/11/2007 16:17:10 2369 Restore Operation Failed.
Information 16/11/2007 16:17:10 2369 Number of Error(s)/Warning(s): 1/0
Information 16/11/2007 16:17:10 2369 Average Throughput: 30.00 MB/min
Information 16/11/2007 16:17:10 2369 Elapsed Time: 1s
Information 16/11/2007 16:17:10 2369 512 KB Read from Media.
Information 16/11/2007 16:17:10 2369 1 Database(s)/Transaction Log(s) (0 KB) Restored to Disk.
Information 16/11/2007 16:17:10 2369 1 Session(s) Found on Media.
Information 16/11/2007 16:17:10 2369 ** Summary for Job **
As a test from the same tape, I restored my mailbox, this worked fine. It's just connecting to the recreated mailbox that I can't get it to do.
Any ideas would be great. Have a good weekend everyone, I'm on call :-(
Cheers all
Marty