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Replacing old CMS on Avaya ECS release 11

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Gabilini

Gabilini

Programmer
Nov 6, 2003
82
US
We are looking to upgrade an old CMS (call management system)machine that supplies call center reports and stats from an Avaya release 11 switch. Need to find out if there is better technology call management systems that is compatable to our Avaya switch.



 
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