on our terminal servers, we use a shared autorecovery folder (probably a bad idea, now i look at it, but hey..!) and some of our users, when they load word, are treated to a couple of unnamed files in the recovery list. clicking on them causes word to try and open them, which it cant, as the files dont actually exist! word then removes them from ths list, only for them to come back next time its opened. by clicking the menu for the file we can choose delete, ignore the error, and they dont seem to come back again.. however this would mean going round to alll the users and doing this for each of them! anyone know of an easier way? 
