Remove an entry in OTM

[CaperJ]

I have a set entry in OTM but it has been deleted via the terminal> how do I get the entry info out of OTM so I can reprogram the set in OTM and not get an TN in use error

 

[informidicate]

I assume you mean that it was deleted in the PBX
but is still in OTM,if so, on the PBX build a set
on the TN of the same set type that it is in OTM,
highlight that entry, go to edit select delete then
transmit it to the PBX.

 

[yyrkroon]

a reconsile should accomplish what you're looking for

 

[CaperJ]

Thanks all

the reconcile did not do it I had to do what informidicate had suggested it was the only way it would get it out.

 

[johnpoole]

use white-out on the screen

john poole
bellsouth business
columbia,sc

 

[glynnmsg]

If this happens again you could go into station, station administration, highlight the set that you want to remove. on the tool bar select edit, global update. A menu will appear select from the menu SSTAT. OLD VALUE = TRN NEW VALUE = NEW. Select ADD, then OK The SYNC status of the set has now been changed to new. From the tool bar select EDIT , then DELETE, this will delete the item from OTM. Seems like a lot of work but when you do it a few times it becomes easy. Or you can use Johns idea and jus use white out.

 

[CaperJ]

Nice John.

 

[CaperJ]

Glynnmsg

I assume your talking of OTM 2 and not 3 as this is not an option in 3.

Thx