Remote VPN User Doesn't see the Active Directory Listing

[xtendscott]

A remote user, recently had a computer Virus or something that caused nearly all services to be turned off. We pretty much have him going again and functioning, but we had a Shared Printer at his location that was Printing from a server application at our local Network.

We are able to get the Domain Controller to get the remote printer to connect to it, but unable to connect the application server. It is a DOS based application and requires the printer to be installed on the server. We are unable to get the the active Directory to apply permissions.

Could there be something still disabled in services that would be restricting the AD from being displayed on his machine?

Any Ideas would be welcome.

xtendscott
Home Improvement Watch | Cryosurgery | Walla Walla Portal

 

[xtendscott]

<bump>

No Ideas?

xtendscott
Home Improvement Watch | Cryosurgery | Walla Walla Portal

 

[compuveg]

If his machine was compromised, I consider all bets as off until the system's bee reformatted and reinstalled.

Unless his workstation is the server, I don't understand how his infection might effect the 'server application at our local network'... which I interpreted to mean a server runs an application and prints to a locally attached printer to allow the old DOS app to access the printer.