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Remote Service Observe

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ash569

ash569

Technical User
Jun 26, 2002
19
IN
Facing problem on remote service observe when remote service observing VDN is dialled to observe a call you are able to hear the agent's voice very clearly but u r unable to hear the caller's voice clearly.The caller's voice clips.Increased the gain on the digital loss plan still we have the same problem.

regds

Ash
 
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Is the trunk a IP trunk and the phone that u are using IP?
 
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