Remote office

[jbrusie]

I currently have a Definity with 300 voice mail boxes, LD T-1 and a bunch of CO's, digital, single line sets, and a announcment board. I am looking to link a system in another warehouse with this one. I want to use a T-1 to connect the two and share the LD T-1 that we have. I want to get ride of the operator in the remote office but share one voice mail system.

Question is what do I need to accomplish this?

Thanks for any input...

John

 

[Phoneman2]

John
Is the warehouse with the small switch linked to the main switch building with some feeder cables like a 100 pair? if so turn the warehouse into an IDF. If not then linking the two systems together might be costly. OK "might" is a bad word it "will" be costly. Right to use FEES Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[jbrusie]

They are a 2 hour drive apart...we have a t-1 that connects the two...

 

[mainepe]

What is the intended T-1 mode/media; leased? private? copper? fiber? wireless? If leased, is the proximity and property rights between the two locations such that private media could be installed?

Where is the LD T-1 homed; Definity location or warehouse?

How many phones in the warehouse? What's the service profile and station inventory there?

What's the CO trunk population at the warehouse? What grade of service is/are the trunk group(s) currently providing there?

Do you intend to leave both sets of CO trunks in place following the linkage?

What's the peak busy hour grade of service provided to the Definity location on the existing LD T-1?

Is the warehouse unit also a Definity?

What are the specific hardware specs and operating system software rev levels of the two machines?

Are you looking to provide voice mail message notification to the warehouse phones?

Do you want to employ a uniform dialing plan across both offices once the switches are linked?

This is a start.

 

[randyb19]

Before you start answering all those questions, make sure that your systems can be networked in the first place. It will all be moot if they cannot.

 

[jbrusie]

The system I have is already networked to 10/100 ethernet. The connection between the two offices is point to point T-1 that we lease. The LD T-1 in in the Corp office where my voice mail system is also located.

I want to keep CO's in both the Corp office and the smaller office. So I will need a announcement board in the small system as well as the Corp office system.

I would like to have voice mail notification to the remote office. I would also like one dial plan for both locations.

 

[randyb19]

My apologies, when I said network, I meant to connect the two switches via a DCS link... not an Ethernet connection. Sorry, I'm just used to using the work network in a telephony sense and not a PC sense. Your switches must support a DCS connection so that they can "talk" to each other. I know that Avaya does sell a switch that cannot be DCS'd which reduces the cost. In fact, we aquired one such switch and had to sell it off since we too wanted to connect it to our phone network.

Currently, I am performing exactly what you are trying to accomplish. I have about 27 sites that connect to the main PBX which houses the LD T1.

What you are asking to do is quite a large project. I truly would advise you to get the help of an Avaya Software Specialist, if possible. They could help you with cleaning up the dial-plans, getting the voicemail connected with the far-end system, set up UDP so that both systems can extension-call each other, etc.

 

[jbrusie]

I am not looking to do this myself, I am just looking for the hardware that is needed to be sure the company I am dealing with doesnt try to rip me off...

 

[randyb19]

Off the top of my head, you'll need two DS1 boards (one for each switch) for the switches. You will also need a CSU at both ends to channelize the T1 and break-out your signaling channel (we use the Adtran 120e or you can get Paradyne's). Other than that, it's all switch translations from there.