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Remote Call Forwarding using DISA not working......

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SALOscar

Technical User
May 14, 2004
27
SV
Hello, I managed to configure the remote call forwarding. My goal is get into the PBX using DISA and then forward a extension to a mobile phone, it's working perfectly good from another extension but it doesn't work if I get into the meridian using DISA. What should I check?

My DISA config is:
>ld 24
ACC000
MEM AVAIL: (U/P): 1238529 USED U P: 74827 79283 TOT: 1392639
DISK RECS AVAIL: 434
REQ prt
TYPE dis
CUST 0
DN 779

CUST 0
DN 779
SCOD ****
AUTR NO
TGAR 1
NCOS 0
COS CTD
CCBA NO
RANR NONE
DGTS NONE

I already tested changing COS to UNR but no luck. From my extension I'm dialing:
*56 My RCFA
**** 4 digits Password for set I want to forward
2000 4 digits DN of that set
6451 DN to forward ext 2000
# String End

It's working from any extension but not from DISA. What am I missing?

Thanks in advance.

Oscar
 
does disa work when your calling a exten?

john poole
bellsouth business
columbia,sc
 
i had a vp request disa the other day by name. my email response was one word... no

john poole
bellsouth business
columbia,sc
 
Hi John, DISA is working if I dial an extension or taking any out trunk with some restrictions because it's CTD, but if I dial the *56 RCFA for me, it's not accepted
 
do a temp change on the rcfw code, remove the *, add a digit or just use a 4 vacant 4 digit non did. the * maybe translated by the central office. also try any other feature code with a *.. i'm shooting in the dark, i've never had a problem from disa with a feature code. but nothing in your disa block looks out of place

john poole
bellsouth business
columbia,sc
 
Thank you JohnPole, but it doesn't work that way, I'm not getting the error tone anymore but the forward action is not performed. If I dial from one extension, I can do it with my new code without problem. Weird isn't it?

Anyway Thanks for your help, I will take the long way reaching my PC and sending the string via hyperterminal to my modem.

Oscar
 
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