I was trying to help a friend via remote assistance.
On his machine, he has "Allow Remote Assistance invitation to be sent from this computer" checked. Then he send a request to me in Messenger (Action -> Request Remote Assistance).
I received the request:
"X is inviting you to connect to their computer using Remote Assistance. Do you want to Accept (Alt+C) or Decline (Alt+D) the invitation?"
I clicked on Accept and messenger shows:
"You have accepted the invitation to start Remote Assistance."
But nothing happens afterward. Am I missing some component or setting?
Thanks!
On his machine, he has "Allow Remote Assistance invitation to be sent from this computer" checked. Then he send a request to me in Messenger (Action -> Request Remote Assistance).
I received the request:
"X is inviting you to connect to their computer using Remote Assistance. Do you want to Accept (Alt+C) or Decline (Alt+D) the invitation?"
I clicked on Accept and messenger shows:
"You have accepted the invitation to start Remote Assistance."
But nothing happens afterward. Am I missing some component or setting?
Thanks!