Relaying denied when sender sends to a certain domain

[Elvar]

One of my users gets this error when she tries to send an email to one address.


"The following recipient(s) could not be reached:

theiremail@theirdomain.com on 19.6.2004 12:35

You do not have permission to send to this recipient. For assistance, contact your system administrator.

<ourexchangeserver.com #5.7.1 smtp;550 5.7.1 <theiremail@theirdomain.com >... Relaying denied>"


(changed addresses)


I have tried to google this error but I have not been able to identify what solution applies. Could anyone help?

 

[Elvar]

I tried this fix

http://support.microsoft.com/default.aspx?scid=kb;en-us;q289553

and it worked

 

[Elvar]

I take that back, it seems that it doesnt work

 

[sschaetz]

Elvar,

Don't pull your hair out. I've had this a few times...

The problem was with the other person's email server. Their server was having DNS issues or something like that.

I can say with a lot of confidence that it is probably not your problem, but the recipient's.

 

[Elvar]

thanks
I sortof figured that out since everything I tried didnt seem to work but then all of a sudden it started working again

so good to know for sure where the problem was