Redirecting (autoforwarding) mail to another mailbox! 1

[Andy542]

I'm trying to set up MS Exchange 5.5 to redirect (or autoforward) a user's mail to another mailbox, e.g a Yahoo account. The redirect in the Out of Office Assistant is not working. Is there such an option in MS Exchange Server 5.5? How else can I achieve this?

 

[zbnet]

You may well find that automatic replies to the internet are disabled in your IMS. This would stop the forwarded mail being sent outside Exchange. Take the tick off, stop and restart the IMS, and try again. Note that this will allow all automatic forwarding rules to the internet to work, though, and might open up scope for mail loops (these are a bad idea).

Another way to achieve this would be to create a CR for the external address, and then make this CR an alternate recipient of the mailbox. You can choose whether the mailbox also gets a copy, or whether all mail is redirected to the CR.

 

[Andy542]

I can't seem to find this option. Where am I to look for it?

 

[zbnet]

Internet Mail tab of IMS, Advanced Options button.

 

[Andy542]

I've actually enabled all those options but it is still not working. Any more suggestions or ideas?

 

[zbnet]

Did you remember to stop and restart the IMS?

And are you asking for more suggestions over and above the second option I originally gave you?

 

[jasonboyes]

Ok here goes

Create a new mail box, pick internet mail, put the email address of the person in question, fill out the proper name, give it a unique alias etc. After that is created go to the user you wish to have forwarded to, double click, then Deliever options, click sent to alternative user, select the user you created with the internet mail, If you wish to have the mail go to both click on the box send to both (or something like that)

Jason

 

[porterno]

The 'Alternate Recipient' solution has worked for me albeit only partially. Internal is forwarded on correctly though any external email (eg. hotmail, yahoo etc.) doesn't get forwarded at all. Any ideas anyone?

John