Recieving e-mail very late

[09876543210]

I am running exchange 5.5. When someone sends me an e-mail from the outside(not within the corportation). I recieve it very late. For example, My freind send me an e-mail yesterday in the the morning and recieved it today in the morning. I've been checking my e-mail very frequently and people ask me if I have recieved there e-mail and I havent. Is there a reason why this is happening can someone please help me out? I greatly appreciate it.

;-)

 

[Gersen]

Is it being delivered to your Exchange Server very late, or showing up in your Inbox very late? It might help to track down the problem if we knew where the delay was occuring.

You can check your Event Viewer for what time specific TCP connections were made to your server to deliver messages, assuming you have at least "minimal" logging set on your Internet Mail Service. If the connection is made at a certain time, and the message shows up soon afterward, then the delay is in reaching your server. If the connection is made and the message hits your Inbox hours or days later, the delay is internal.



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There are only 10 kinds of people; those who understand binary and those who don't...

 

[xmario2013]

check to see there is anything in the delivery queue of the IMC

 

[relfm]

We have the same problem here too. It seems as though it's an exchange problem and not a DNS problem as mail seems to get through quickly if sent through telnet in an IIS SMTP server. Through exchange they can take hours and sometimes days.

I've tried everything. I'm up-to-date on all the service packs on both exchange and NT4. The only thing that could be causing a problem is Groupshield 5 with all the service packs and patches.

Any ideas anyone!?

 

[Vos]

relfm:

Have you enabled message tracking? This will give you a log telling you exactly when the message was received by the IMS and passed to the MTA. This way you can tell if there's a delay within your server.

You can enable message tracking on the 'Internel Mail' tab of the properties window of the IMS. The default location for the logs is <drive where exchange is installed>\exchsrvr\tracking.log. And lastly, here's a handy Technet article regarding the fields of the tracking.log file:

http://support.microsoft.com/default.aspx?scid=kb;en-us;173280&Product=ech

Hope this helps!

PS - Hey Gersen, looks like we have the same taste in sig files!

There are 10 types of people in the world,
those who know binary, and those who don't!

Vos