RAS connection IP500v2 6.0 software

[busster]

From what I understand dialup networking in not working on the IP500v2 units right now.

 

[amriddle01]

Works fine for me on the last 8 V2's I have put in, what makes you think otherwise?

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[busster]

Modem answers but does not connect, when I called tech support, they say it is a known issue, patch to be released in August.

 

[amriddle01]

Do you mean Analog dial up, I am referring to ISDN as that works fine for me and I have never used analog dial up personally

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[busster]

yes, analog.

 

[amriddle01]

I see, here in UK (and most Europe) we tend to only use ISDN for dial in

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

 

[busster]

When you dial, you get a quick modem squeal, then a tone, similar to a tone requesting account codes.

 

[myalias09]

Yes, it is a known issue. There is a patch.

 

[Westi]

or try a different modem it sometimes helps, older modem means better chances to connect it seems.

Joe W.

FHandw., ACSS

insanity is just a state of mind

 

[busster]

Yeah, tried 3 different modems. Same results.

 

[busster]

Got a patch, a new IP500v2.bin file.
Installed it using the upgrade wizard.

Still no connection. Modem sounds much better now. You can hear it negotiating as you would expect.

Double checked programming, Line modem enabled, RemoteManger user setup with new password, DialIn enabled. RAS entry in place, Incoming Call Route setup with DialIn destination, system is set to provide dhcp on DialIn.

Regardless of what modem I use to try to get a dialup network connection, I get an "error 678, the modem did not respond".

Looking at replacing the board now. Any thoughts?