Random GPFs and blue screens

[meastaugh1]

Hi all,

I've got a problem with a PC whereby it crashes at random intervals (particularly in IE, although not sure if that's just a coincidence). It'll either throw up a blue screen refering to a problem with a VxD but not specifying which. Or at other times it will throw up a GPF along the lines of EXPLORER caused a GPF in module USER.EXE etc.

Any ideas as to what could be causing this?

Any help appreciated, thanks.

 

[carrr]

You need to give us a little more info on the VxD error...preferably your error text.
Look here for info on the USER.EXE GPF:

http://support.microsoft.com/?kbid=86455

 

[meastaugh1]

Thanks carrr, but that kb article is for windows 3.x.

As for the vxd error, I'll try and re-generate it, but it's quite intermittent. Where the module and/or file related should be it just had ---. Typical helpful "There was an error" message.

Thanks for your help

 

[carrr]

whooops....better be more careful with what I throw out there. Sorry. This is a fine place to start troubleshooting error messages, etc...and it's a little more current than my first suggestion

http://www.generation.net/~hleboeuf/hompage.htm

 

[BookWyrm]

I was experiencing similar problems, and this seemed to help:

http://members.aol.com/axcel216/newtip12.htm#SLU

It is somewhat tedious, but it helped me considerably.

Wyrm