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"windows update" no longer works 2
- Thread starter BLEW2
- Start date
- Thread starter
- #21
This does not appear to be an isolated situation. I have personally seen this on every machine I have had recent access to (4):
I live in Canada. I have heard mention that some of the ISPs (possibly and especially high speed providers - both on Cable and DSL [sympatico]) may have put in recent blocks to handle current vulnerabilities. Some of the 'borders' appear to have been closed and no one seems to want to advise or admit this to the surfing public.
I live in Canada. I have heard mention that some of the ISPs (possibly and especially high speed providers - both on Cable and DSL [sympatico]) may have put in recent blocks to handle current vulnerabilities. Some of the 'borders' appear to have been closed and no one seems to want to advise or admit this to the surfing public.
- Thread starter
- #24
found a microsoft windows-update troubleshooting sie at
at http//v4windowsupdate.microsoft.com/troubleshoot/
PLEASE NOTE: my definition is not the greatest,so this address may not be exactly correct
anyway one "error" was "scan freezes at 0%" and suggested fix was to download new script-engine.followed instructions and was amazed to find that windows uipdate now appears to work ok
thanks everyone for your help....regards Barry
at http//v4windowsupdate.microsoft.com/troubleshoot/
PLEASE NOTE: my definition is not the greatest,so this address may not be exactly correct
anyway one "error" was "scan freezes at 0%" and suggested fix was to download new script-engine.followed instructions and was amazed to find that windows uipdate now appears to work ok
thanks everyone for your help....regards Barry
- Thread starter
- #25
ps re troubleshooting site address
there should,of course be a colon
)after HTTP and there should be a fullstop (.) after V4
sorry about that
there should,of course be a colon
)after HTTP and there should be a fullstop (.) after V4sorry about that
On WIN98, getting the following error found in 'Windows Update.log':
Querying software update catalog from (Error 0x800C0005)
That error number in google seems to pertain to unavailable resources, for example:
- 0x800c0005. URL resource not found
- The path to the file is not valid Error ID = 0x800C0005
Conclusion - the above link does not work - the link is broken.
Double checked the link and error message:
2003-08-25 10:10:00 13:10:00 Error IUENGINE Querying software update catalog from (Error 0x800C0005)
Querying software update catalog from (Error 0x800C0005)
That error number in google seems to pertain to unavailable resources, for example:
- 0x800c0005. URL resource not found
- The path to the file is not valid Error ID = 0x800C0005
Conclusion - the above link does not work - the link is broken.
Double checked the link and error message:
2003-08-25 10:10:00 13:10:00 Error IUENGINE Querying software update catalog from (Error 0x800C0005)
- Thread starter
- #27
The troubleshooter enabled me to find mention of an update log (searched *update.log). No such error number could be found in the troubleshooter (edit>find>).
The update log clearly lists each successful step in the update process and the one step that appears to be in error.
Plain and simple possibilities - the query process to the update catalog is broken or the URL link has been moved. The process needs to get to a secure update link (https but cannot get there as the link, in question, apparently no longer exists.
I have now posted my issues in the Microsoft Update Forum.
The update log clearly lists each successful step in the update process and the one step that appears to be in error.
Plain and simple possibilities - the query process to the update catalog is broken or the URL link has been moved. The process needs to get to a secure update link (https
but cannot get there as the link, in question, apparently no longer exists.I have now posted my issues in the Microsoft Update Forum.
This is the update link:
Put it in your favorites and click on it to check for updates. On one of my Win98 PCs the Windows Update in the Start Menu takes me to the wrong link for some reason. I now use this other link and get there every time.
Jim
Put it in your favorites and click on it to check for updates. On one of my Win98 PCs the Windows Update in the Start Menu takes me to the wrong link for some reason. I now use this other link and get there every time.
Jim
As you can see from this, I am accessing the 'most current' update link. Here are the log entries:
2003-08-25 17:04:47 20:04:47 Success IUCTL Downloaded iuident.cab from to C:\Program Files\WindowsUpdate\V4
2003-08-25 17:04:47 20:04:47 Success IUCTL Checking to see if new version of Windows Update software available
2003-08-25 17:04:47 20:04:47 Success IUCTL Current iuctl.dll version: 5.3.3716.1
2003-08-25 17:04:47 20:04:47 Success IUCTL Current iuengine.dll version: 5.3.3716.1
2003-08-25 17:04:47 20:04:47 Success IUENGINE Starting
2003-08-25 17:04:49 20:04:49 Success IUCTL Windows Update Web Site has a valid address: 2003-08-25 17:04:49 20:04:49 Success IUENGINE Determining machine configuration
2003-08-25 17:04:50 20:04:50 Success IUENGINE Determining machine configuration
2003-08-25 17:04:56 20:04:56 Error IUENGINE Querying software update catalog from (Error 0x800C0005)
2003-08-25 17:04:47 20:04:47 Success IUCTL Downloaded iuident.cab from to C:\Program Files\WindowsUpdate\V4
2003-08-25 17:04:47 20:04:47 Success IUCTL Checking to see if new version of Windows Update software available
2003-08-25 17:04:47 20:04:47 Success IUCTL Current iuctl.dll version: 5.3.3716.1
2003-08-25 17:04:47 20:04:47 Success IUCTL Current iuengine.dll version: 5.3.3716.1
2003-08-25 17:04:47 20:04:47 Success IUENGINE Starting
2003-08-25 17:04:49 20:04:49 Success IUCTL Windows Update Web Site has a valid address: 2003-08-25 17:04:49 20:04:49 Success IUENGINE Determining machine configuration
2003-08-25 17:04:50 20:04:50 Success IUENGINE Determining machine configuration
2003-08-25 17:04:56 20:04:56 Error IUENGINE Querying software update catalog from (Error 0x800C0005)
MY Problem solved:
[Excerpt]
The problem was that when Windows Update attempts to load
the site
as
part of the process, it fails and then just stops with "no
update available" message. When I manually opened a
browser and went to this site, I received a prompt window
stating that the SSL certificate was expired. I clicked on
the continue button to accept the expired certificate and
the site loaded and showed three lines of code. I then ran
Windows Update from the start menu and it ran
successfully. showed me quite a few critical updates and I
successfully downloaded and installed them.
When the WU process encounters the expired certificate
error, it just terminates without prompting the user to
accept it. I found this error through your suggestion to
look in the "Windows Update.Log" file in C:\Windows. This
is the entry that documents the problem:
Querying software update catalog from
(Error 0x80072F05)
[Excerpt]
The problem was that when Windows Update attempts to load
the site
as
part of the process, it fails and then just stops with "no
update available" message. When I manually opened a
browser and went to this site, I received a prompt window
stating that the SSL certificate was expired. I clicked on
the continue button to accept the expired certificate and
the site loaded and showed three lines of code. I then ran
Windows Update from the start menu and it ran
successfully. showed me quite a few critical updates and I
successfully downloaded and installed them.
When the WU process encounters the expired certificate
error, it just terminates without prompting the user to
accept it. I found this error through your suggestion to
look in the "Windows Update.Log" file in C:\Windows. This
is the entry that documents the problem:
Querying software update catalog from
(Error 0x80072F05)
-
1
- #32
diogenes10
Technical User
Win98se
I've never had any trouble updating-and I figured there were no new 98 updates anyway-so I'd been ignoring this thread. Looked at it yesterday from idle curiosity-then tried to use my update. It no longer works.
I deleted the complete windows update directory in program files and tried a few other things to no avail.
Casting about for a solution, I found some info that suggested it might be a spybot related problem-and in my case that was true.
What I gather is this:
At some point microsoft changed "source" for "catalog manifest" from
to
(you can see this change in c:\windows\windows update.log).
Suggestion was that program such as spybot changed a hosts file.
Location given was
C:\windows\system32\drivers\etc\hosts.
I found mine in c:\windows
Test is to ping a248.e.akamai.net . If it comes back
127.0.0.1 (localhost) you have a problem.
Fix is to edit hosts file, find line with a248.e.akamai.net and add a '#' without single quotes at the beginning of the line -- save changes -- and try ping again. Ping should be sucessful and you can now go back to windows and rerun scan.
I've never had any trouble updating-and I figured there were no new 98 updates anyway-so I'd been ignoring this thread. Looked at it yesterday from idle curiosity-then tried to use my update. It no longer works.
I deleted the complete windows update directory in program files and tried a few other things to no avail.
Casting about for a solution, I found some info that suggested it might be a spybot related problem-and in my case that was true.
What I gather is this:
At some point microsoft changed "source" for "catalog manifest" from
to
(you can see this change in c:\windows\windows update.log).
Suggestion was that program such as spybot changed a hosts file.
Location given was
C:\windows\system32\drivers\etc\hosts.
I found mine in c:\windows
Test is to ping a248.e.akamai.net . If it comes back
127.0.0.1 (localhost) you have a problem.
Fix is to edit hosts file, find line with a248.e.akamai.net and add a '#' without single quotes at the beginning of the line -- save changes -- and try ping again. Ping should be sucessful and you can now go back to windows and rerun scan.
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