We get "unavailable" for the calling party's number of the Call Log on 4610 and 460 phones when the call comes into a bridge appearance. It displays correctly when the call comes into a standard line appearance - the problem is only on bridged appearances. Anyone have a solution?
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"Unavailable" in 46xx Call Log
- Thread starter stlouis1
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- #4
Hey thanks dwalin, this helped me tremendously in getting a quick and straight answer from Avaya. It is fixed in ACM 3.1.1 load 628.7 and ACM 3.1.2 load 632.1 . Unfortunately there is no plan to fix this in ACM 2.2 and ACM 3.0 which I'm running.
stlouis1,
you can do the upgrade from 3.0 to 3.1.1 or 3.1.2 yourself, you don't need any licenses or such for it. just order latest unity upgrade cd (or download it somewhere) and use it, no problem.
with 2.2, nothing you can do without purchasing upgrade licenses from avaya.
you can do the upgrade from 3.0 to 3.1.1 or 3.1.2 yourself, you don't need any licenses or such for it. just order latest unity upgrade cd (or download it somewhere) and use it, no problem.
with 2.2, nothing you can do without purchasing upgrade licenses from avaya.
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