"Save As" Typing of Document Name Takes Forever

[michaelfaulkner]

Under Win2K and Office 2000 or WinXP and Office 2002, logging into a NT 4.0 server, when you do a "save as" in any Office app (not so for other vendor's apps, or when saving to the local workstation drive), it takes 20 seconds or so to display the characters you are typing for the document name. No problems getting to the network shares or folders, or bringing up documents. Just the "save as" issue. User Shell Folder registry entries (i.e., Personal, Application Data) are redirected to the network. Not sure if that could be confusing Office in some way. Shouldn't?

 

[tav1035]

michaelfaulkner,
Everyone at work has the same problem, it seems that if the file is located on a mapped drive, and you go save as and change the location, then it takes a while before it's ready for you to make the next move.
Does it do do this when you do a "save as" on a local file?
tav

 

[michaelfaulkner]

Saving to a local drive does not exhibit this symptom. A colleague mentioned mapped drives that have gotton "stale" .. I guess he means not being accessed for a while. His comment was that Office checks all the mapped drives during a "save as", and if one if not immediately available, it could hang for a bit. Not sure why it would do this, but I don't believe that is my problem. I have to get back to him and ask what he did to solve this. If I discover anything else, I'll be sure to post it.

 

[Daveyboy2]

Sounds like you may have a network issue. If you are all working off the same shared drive, there may be a traffic overload on the server PC.

You may have to get a few monitors running (network and performace monitors) and see what's going on. If you are wunning Win2K or XP, check your CPU percentage and memory usage on the workstation and server.

Last but not least, Anti-Virus may be causing it - try disabling it while you save.


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