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"Delete" not working

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moram

Technical User
Joined
Jan 25, 2000
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I have a brand new PC, running Win XP and Office XP, in a network environment. When I open Outlook, and see a number of unwanted junk emails, I use Ctrl to highlight them, but the "Delete" key does not work. (I use the delete key in other ways and it does work, so it is not a bad keyboard.) Any ideas?
 
Think this is a problem with the Exchange server.

The fix is to run the Exchange Performance Optimizer (perfwiz.exe) on your system, you can find it in the Exchsvr directory on your server.

Here is the Microsoft Knowledge Base article (Q314259)that covers the problem.

 
I now notice that I can't delete a single message using the delete key either. I will still run perfwiz to see if it corrects the problem.
 
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