"click" at the end of announcements? 1

[RTMCKEE]

I have a third party provide me with pre-recorded announcements. They are already in the correct format for uploading to the announcement board. When I play the .wav file on my system it sound fine. However once I upload the file to the annc. board and listen to the announcement over the phone I have a "click" or "pop" at the end. Not sure what it is since when I play it on the PC it's fine, and when I look at it with a .wav editor I don't see anything.

Anyone have this same issue, or any suggestions on what it might be? Again just to be clear, the wav is in the correct format.

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[sirslacker]

The person who recorded the announcements probably hit a stop button or put down the handset manually when finishing the recording. This will record a pop, and this is specifically mentioned in some Avaya docs I've seen in the past.

 

[RTMCKEE]

as previously stated... this noise is not on the wav file. only AFTER i upload it to the VAL board.

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[G3rtech]

Just a shot in the dark, does your VAL board have the latest FW Vintage?

Gary L. Smith
Telephone Systems Engineer
The University of Mississippi
Telecommunications Department

 

[RTMCKEE]

UPDATE:

After searching for a wav file editor for a day and a half, I "edited" the file by cutting off the last part of the wav. The wave form is flat with no peaks or what would look like the "pop". Anyways if I trim the last bit of the file and save it, thatt seems to have cleared up the problem.

Not sure why since like I said there is nothing on the wave file? Maybe the orignial didn't have some sort of code at the end that it needed or something.

life9, G3rtech thanks for trying to help.

RTMCKEE


CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[dufus2506]

I'm guessing that there was a 'signature' at the end of the file. (Something similar to an ID3 tag in an MP3.)

Try opening the original in a text editor, and check for some sort of 'copywrite' or other data that would essentially mark the file to indicate who had created it in the first place.



Carpe dialem! (Seize the line!)

 

[RTMCKEE]

the difference in the two files one that worked and one that didn't, is this line at the end (when viewed via text editor):

"~ LIST INFOIGNR Other"

That must have been what was doing it?

Thanks for the tip dufus2506.

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[RTMCKEE]

dufus2506... I did't realize i was that close to catching you in the star raking or I would not have given you that last one. *poke* Just kidding...

Thanks,

RTMCKEE

CM 2.1.1
Prologix R9.05
Modular Messaging 1.1

 

[dufus2506]

We're all here to help! Stars are nice, but I haven't thought about them much since first grade....

Carpe dialem! (Seize the line!)