Question of how to find the licensing of Comunication Manager?

[br4all]

Hi All,
In Reports on the CM 4x Relase ... how can I know if it's foundation or enterprise (Core Foundation Suite or Suite) ??

I only have access to the reports:

report_disp_capa
report_disp_sys_cust
report_list_config_all

In some field I can presume or know if the CM in DL360G have some version and if are elite?

 

[4merAvaya]

Do 'display system-parameters customer-options':

OPTIONAL FEATURES

G3 Version: V16 Software Package: Enterprise

Kevin

 

[br4all]

Hi 4merAvaya, thanks for your reply and your answer I have the option bellow


Voice System name: 4IT - OPTIONAL FEATURES

G3 Version: V14
Location: 2 RFA System ID (SID):
Platform: 6 RFA Module ID (MID): 1

I think so its version not is Enterpreise rigth?

And do you know how I can know if is ELITE agents?

Thanks

 

[4merAvaya]

On the sam form, display system-features customer-options, go to page 6:

display system-parameters customer-options Page 6 of 10
CALL CENTER OPTIONAL FEATURES

Call Center Release: 4.0

ACD? y Reason Codes? y
BCMS (Basic)? y Service Level Maximizer? n
BCMS/VuStats Service Level? y Service Observing (Basic)? y
BSR Local Treatment for IP & ISDN? y Service Observing (Remote/By FAC)? y
Business Advocate? y Service Observing (VDNs)? y
Call Work Codes? y Timed ACW? y
DTMF Feedback Signals For VRU? y Vectoring (Basic)? y
Dynamic Advocate? y Vectoring (Prompting)? y
Expert Agent Selection (EAS)? y Vectoring (G3V4 Enhanced)? y
EAS-PHD? y Vectoring (3.0 Enhanced)? y
Forced ACD Calls? n Vectoring (ANI/II-Digits Routing)? y
Vectoring (G3V4 Advanced Routing)? y
Lookahead Interflow (LAI)? y Vectoring (CINFO)? y
Multiple Call Handling (On Request)? y Vectoring (Best Service Routing)? y
Multiple Call Handling (Forced)? y Vectoring (Holidays)? y
PASTE (Display PBX Data on Phone)? y Vectoring (Variables)? y
(NOTE: You must logoff & login to effect the permission changes.)

 

[br4all]

Wow ... thanks a lot 4merAvaya
this information is very important to me.

Thanks you really help me ... i wish a great day to you.
hugs.