Purpose of Remote Access Barrier?

[Moshimoshi]

Looks like I've still got some learning to do. What is the purpose of the Remote Access Barrier Code? We have two set up in our system to a single extension, and the system message I'm getting is:

"Remote Access Barrier Code is due to Expire"

doing a ch remote access I can see all the details but what I need to know is what the purpose of this is - is this Avaya's point of access to the system? Remote access to roadwarriors, or other?

Forgive my ignorance, I'm still trying to face-learn everything with limited notes and details!

 

[mikeydidit]

The remote access barrier codes are setup to help protect you from toll fraud, or someone getting in the switch from outside. Look at it as a login code. Make these long and difficult to protect yourself.

With this setup you can dial into the switch and administer any of your features access codes from outside on your cell or at home. You must have the proper COR and COS to do this of course.

Hoe this helps, Mike.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read faq690-6594

 

[IPOllie]

remote access is a way to dial into the system using a DID and use short codes just like you are connected to the PBX.......from the outside

ACA-Implementation IP Office
ACA-Implementation IP Telephony
CCNA
MCP-Windows XP
MCP-Server 2003

 

[f0netech]

As an inbound telemarketing firm servicing customer 800 number services, we would use it as a means for our customers to do their own agent monitoring. We would provide the customer a barrier code and the VDN monitor feature codes for their own numbers.

 

[phoneguy55]

we could probably talk all day about all the uses of the remote access port. Simply put, the remote access port allows someone from the outside to dial into your switch and access all of it's features as if he/she were on site. It is important that you protect this port becuase if you don't you could end up with a large phone bill.

 

[Moshimoshi]

Hmm, this seems to all concur with my own probing of the feature. I appreciate all the input on its various uses and applications, I will update the code and wait for calls to roll in about them changing (unfortunately I, have no idea how this has been used in my company in the past, but I don't think anyone can really figure that one out but me. )

The big phone-bill thing had occured to me. Someone locally could just punch in to the remote lines, and make a long distance call from the COR set up on one of the Barrier Codes, which concerned me at first as a loophole. Not knowing how these are being used now, I've considered letting their renewal lapse and then trying to see if anyone calls in about it. (otherwise, there's no call log to see how these are being used, right?)

 

[phoneguy55]

I feel it's important for your remote access port to have a COR with FRL of 0 and calling party restriction of outward. Unless your allowing someone to dial in and make calls on your dime which I'm not.

 

[Moshimoshi]

Hmm, thats potentially sage advice, and now that I'm aware of this feature, I'm going to work on securing it better.

Thanks again for all the input!