Protocol Driver Error

[sohtnax]

My users recently began experiencing the following error when attempting to connect to a remote business partners citrix server:

THIN APPLICATIONS - Jabbab ERROR
Cannot connect to the Citrix Metaframe server. Protocol Driver error

I tested the same connection from a laptop outside of the office and it works fine. Tried from beyond the firewall, but got the same result. I've tried allowing all traffic to and from their Citrix server IP's on my router for testing but no luck.

We have also tried different versions of the client, but again its a no go.

Anyone have any suggestions?

 

[ascotta]

Sounds like they may be using SSL ?

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Cheers
Scott

 

[sohtnax]

They are.....Does that matter? Thing is it works on the same laptop if I try it form home, just not while on my company's network.