Programming for call pickup 2

[lyonmt]

Hi,

I am a novice, so please use as much detail as possible.

I need to program my Option 11 for call pickup. Actually just one phone.

i.e.

Joe at extension 1 needs to selectively pickup fred's phone at ext 2

 

[cmawbey]

LOGI
PASS XXXX
> LD 10(For 500 Sets)
LD 11(for Digital Sets)
REQ CHG
TYPE (Type of Telephone)
TN (TN of Set)
ECHG Yes
ITEM CLS PUA (Pick Up Allowed)
ITEM RNPG X
(X = Pick Up Group Number, should you wish to remove a TN from a group enter 0)

To print existing ringing number pick up groups:

> LD 81
REQ LST
CUST 0
DATE (C/R)
PAGE (C/R)
DES (C/R)
FEAT RNP
RNPG X
(X = Pick Up Group Number or Carriage return (Enter) to print all Groups)


Colin

 

[NortelGuy1979]

Ok, go to LD 20 and:

REQ PRT
TYPE DNB
CUST 0
DN <EXT1>
<enter until switch prints>

Get the TN from the print. Now do also in LD 20:

REQ PRT
TYPE TNB
TN <TN from EXT1>
<enter until switch prints

See if the line "RNPG" has any number in it. Do the same thing for EXT2. See if the line "RNPG" has any number in it.

If neither has anything by RNPG, then you will need to use an unused RNPG number. If one is in an RNPG, then you can add the second one to that same RNPG.

To put a phone in an RNPG, stay in LD 20 and do:

REQ CHG
TYPE <type of phone, ie 2008, 3904, 500, etc>
TN <TN of EXT1 or EXT2 that you are changing>
ECHG YES
ITEM RNPG <x> (where <x> is the RNPG number)
ITEM CLS PUA DPUA GPUA
ITEM <enter to end>

So when you're done, both phones should say RNPG <X> if you print them, and they should both be CLS=PUA DPUA GPUA

Hope this helps; post back if you need more help. -Matt

Matt H.
TMC - KCMO, USA

 

[lyonmt]

Thanks Heavnema!

That seems to have worked, but now how do I use my newly installed feature?

 

[lyonmt]

195XXXX XXXX = the extension #

 

[NortelGuy1979]

Do you know what your SPRE code is? (that is, Special PREfix)? The call pickup code is SPRE+3.

To find your SPRE code, do this:
LD21
REQ PRT
TYPE FTR
CUST 0
<wait for switch print>
The line "SPRE" will have your SPRE code in it. In our case, it is 11, so call pickup is 113 for us. You can also define a Flexible Feature Code, or FFC. To do that, do this:

LD 57
REQ PRT
TYPE FFC
CUST 0
CODE PURN

See if anything prints. If it does, then you can use that code also. If it doesn't, you can add one:

LD 57
REQ CHG
TYPE FFC
CUST 0
FFCT <ENTER>
CODE PURN
PURN <enter desired string here, such as #4)
<enter to end>

Should work like a champ. -Matt

Matt H.
TMC - KCMO, USA

 

[NortelGuy1979]

My above post will pick up whatever number is ringing of all the phones in the same RNPG. -Matt

Matt H.
TMC - KCMO, USA

 

[lyonmt]

Thanks again!