program lobby phone to dial out

[jadiebear]

My company has a lobby phone that only allow calls within the company. Now the lobby guard would like to make outside calls if necessary from that phone. Could some one please show me how to reprogram the phone with some kind of access code for that purpose.

Thank you much.

 

[acewarlock]

Post the TNB of that phone here.

 

[jadiebear]

Thanks for quick response acewarlock. Here it is:

DES 3903
TN 036 0 04 01
TYPE 3903
CDEN 8D
CTYP XDLC
CUST 0
FDN 7222
TGAR 0
LDN NO
NCOS 0
SGRP 0
RNPG 0
SCI 0
SSU 0000
LNRS 16
XLST 0
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 7222
LHK 1
LPK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 4316 2 MARP
CPND
NAME 1floor Frontdesk
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 14316 D MARP
CPND
NAME 1floor Frontdesk
XPLN 27
DISPLAY_FMT FIRST,LAST
02 ADL 16
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7222
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31

 

[lretrievers]

If you want to let them dial local calls only, you can bump the NCOS level up to "1" or whatever the FRL is on the RLI that allows local calls. You can try "1" and see if it works.

 

[lamasu]

change the NCOS on the phone to a higher number depending on where he is calling. I suggest you print your phone and change his/her NCOS to the same as yours. Again, lower numbers usually mean closer distances and of course higher ones reflect longer distances.

Hope this helps.

If you want step-by-step instructions, let us know.

 

[jadiebear]

Thank you both for suggestions. I already know how to play with NCOS and TGAR but in this situation we only let the security guard to dial out NOT anybody else from the lobby phone. So I need to give him an access code to do that. I'm think between Trunk Access Code and Authorization code but not sure pro and cons of either one. Please have your comments if you could. Thanks

 

[hawks]

Authorization Codes are what you are going to probably want to use. Look in your Software Features Guide that is a good place to start. Or I'm sure some one here has theres set up and can help. You can also look at the site below they always have some good information.

http://www.ghtrout.com/ghtrout/

 

[acewarlock]

Your TGAR is set to 0, that means that phone can dial any trunk access code and make calls.

 

[jadiebear]

Thanks guys. Appreciated information provided. As always.