processor at 100% on a BCM 4.0

[tech136]

While watching BCM Monitor on a BCM 4.0 it's showing at almost 100%

 

[BCMAdminMTT]

Hi, here is some litterature I found related to software release BCM.R400.SU.System.013-200808. Maybe this information can be helpfull. If not, just disregard.
Some of the patches included in this release are intended to solve the following issues (This is not a complete description of software release BCM.R400.SU.System.013-200808)

Software Update BCM.R400.159-VOICEMAIL Description:
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- High CPU spikes
If a Desktop Messaging client is configured for Auto Send/Receive, and a new fax or voice message is delivered to that client's mailbox, resulting in more than 500 messages in that mailbox, CPU usage spikes to 100%. This update will resolve the problem. Q01762747

Software Update BCM.R400-078-CTE Description:
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- CTE Crashes on target line calls with 10 digits.
On systems configured with Target Line DN's greater than 7 digits CTE can crash.
These additional symptoms will also occur.
- The CPU shows 100% use and is affecting IP sets and AA. It lasts about 10 mins then everything works again.
- IP sets - cutting in and out, long delays.
- AA - voice is scratchy
- Line monitor doesn't work on this BCM from any PC but does work on other BCM's. Q01420757