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Problems with Outlook 2003 / email account not found

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May 7, 2002
86
US
Early this morning, outlook froze. I restarted and a window suggested that I start Outlook in safe mode since it did not shut down properly and that by doing so, Outlook should be able to check and solve the problem. From that point on Outlook has not work correctly any more. If I choose new e-mail, and want to change which e-mail address to use (I have a couple) an error occurs saying "The specified Account was not found. It might have been deleted." If I go to tools, e-mail accounts, view accounts, and try to choose one to be moved up or down I get the same error in both e-mails. If I try to send an e-mail I get an 550 error regarding not a gateway... I did found an outlook log called "first run" that says:

"*** Starting First Run (03-03-2004 23:21:21) ***
...HrPreSplashFirstRun called.
...HrPreLogFirstRun called.
...HrPostLogFirstRun called.
..... FCheckFirstRunStatus failed reading machine value "17019"!
...deleting WAB4/UseOutlook because we're using MAPI.
...writing UUID to HKCU.
...setting Primary Client to Outlook.
*** Ending First Run (03-03-2004 23:21:31) ***

I do can recieve e-mails on both accounts. I try 2 times repairing office11 by letting serch and replace corrupted files, and tried 3 times reparing it by "reinstalling it"

I am kind of desperate since I need this outlook to work...

HHHHEEEEELLLPPPP!!!!! I have being doing this for hours,

luis
 
What happens if you delete & recreate the mail account? Have you tried creating a new Profile?
 
Boy... It is getting worse by the minute!!!

I made a new profile, request it to be the one to use. started outlook again ang got the same error. Change back to original profile, remove both e-mail addresses. Closed outlook. Started outlook and recreated e-mails, but now the send botton is gone, but outlook is doing the same error because when I tried to move down one of the e-mails, it said the same old message.... "The specified account was not found. It might have been deleted"

:(
 
New things I have tried:

I am not using an exchange server. I used the scanpst.exe and told me that it found errors, fixed them, but outlook keeps doing the same thing. I do have an outlook backup.dat setup on a different hard drive. So I rename my original outlook.pst.dat to outlook1.dat and copied the outlook backfile file renamed to outlook.dat into the c drive. I had my hopes high! but no deal! It fail! still the same error.

I deleted all emails accounts, recreate them.... NOTHING

I then created a new profile, choose to use that one, set up the e-mails accounts there... SAME THING

I am about to open a window and jump out of it!!!

I am using WindowsXP PRO but the restore option is not available to me (it was turned off)

Any ideas????

luis
 
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