I have an incoming trunk group that I point to a fictional extension, in other words X is in the port entry.
Set the cover path for that fictional extension to bounce to a coverage group comprised of coverage answer group.
Here's the problem - it takes at least 3 rings before it gets to the correct stations in the coverage answer group.
Here's the station config 1st page:
STATION
Extension: 1328 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: X Coverage Path 1: 34 COR: 1
Name: BUSINESS INFO Coverage Path 2: COS: 1
Hunt-to Station:
STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 1
Data Module? n Message Lamp Ext: 1328
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english
Media Complex Ext:
IP SoftPhone? n
Remote Office Phone? n
And CP34:
display coverage path 34
COVERAGE PATH
Coverage Path Number: 34
Hunt after Coverage? n
Next Path Number: Linkage
COVERAGE CRITERIA
Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings: 3
All? n n
DND/SAC/Goto Cover? y y
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged Appearances? y
Point1: c7 Rng: Point2: attd Rng: Point3:
Point4: Point5: Point6:
In essence my question is this - how do I get a trunk group to ring at more than one phone? That's ultimately what I'm after here.
Set the cover path for that fictional extension to bounce to a coverage group comprised of coverage answer group.
Here's the problem - it takes at least 3 rings before it gets to the correct stations in the coverage answer group.
Here's the station config 1st page:
STATION
Extension: 1328 Lock Messages? n BCC: 0
Type: 6408D+ Security Code: TN: 1
Port: X Coverage Path 1: 34 COR: 1
Name: BUSINESS INFO Coverage Path 2: COS: 1
Hunt-to Station:
STATION OPTIONS
Loss Group: 2 Personalized Ringing Pattern: 1
Data Module? n Message Lamp Ext: 1328
Speakerphone: 2-way Mute Button Enabled? y
Display Language: english
Media Complex Ext:
IP SoftPhone? n
Remote Office Phone? n
And CP34:
display coverage path 34
COVERAGE PATH
Coverage Path Number: 34
Hunt after Coverage? n
Next Path Number: Linkage
COVERAGE CRITERIA
Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings: 3
All? n n
DND/SAC/Goto Cover? y y
COVERAGE POINTS
Terminate to Coverage Pts. with Bridged Appearances? y
Point1: c7 Rng: Point2: attd Rng: Point3:
Point4: Point5: Point6:
In essence my question is this - how do I get a trunk group to ring at more than one phone? That's ultimately what I'm after here.