Problem with IDR...asr.sif

[DisasterGirl]

Hi everyone,
I'm trying to perform an IDR on a test server to see if the product works. The server is a Windows 2003. Both servers are identical in hardware, etc. I have created a boot cd with the ASR files on it. when that didn't work, i created a boot cd with the ASR files on a floppy.

this is the error message that I'm getting:
The recovery application "C:\WINDOWS\system32\bkupexec\bedrwiz.exe /sifpath=C:\WINDOWS\repair\asr.sif" returned an error code 0xc0000354. Since this indicates an unrecoverable error, ASR cannot continue on this machine.

Has anyone seen this monster? It is killing me!
Thanks,
Stephanie

 

[nigelsky]

I@m having the same problem,
you will find the asr.sif on the recovery disk, how ever i'm thinking this is just the point at which the authentication fails, And there lies the problem.
Check which account created the BU, during the restore a temp account is created, i think you need to associate the 2 accounts in order for the machine being recovered to authenticate.

Of course i could be talking rubbish.
let me know how you get on
Nigel London

 

[DisasterGirl]

Nigel,

I actually found the problem to the origional post and i apparantly forgot to reply back saying what the problem was!

I couldn't find anything of course on Veritas Website or when i googled, however, I did find something when i entered asr.err, which i believe is the name of the text file it generated. I got a hit on Tivoli and of all things, it gave me the answer, which was, make sure i was backing up the directory that the error was having. I went back to my media server, that i was trying to restore as a test and found out that apparantly I wasn't backing up all of C:\. Once I reran the backup and tried the IDR, boom, it was good. Thank goodness for testing.

Now, here is what I'm running into now. There is actually a machine that i have to pull back up and it is restoring no problem. I recieved the same message and I know that i backed up the complete C drive. There was another error, and I found that on Veritas website. I hope that helped you some. Now i'm just trying to figure out the second part.