Hi All,
Here's the situation:
I setup a site with 60+ 9630 IP Sets. One of the units is apparently re-booting once or twice a day. It is the only phone in this environment which is experincing this behavior.
What has been done to date:
* We change the telephone. Same behavior
* We removed the station programming and re-built it.
* Confirmed firmware
* Moved to different LAN port
* Confirmed 100/Full settings on both ends
* Ran new cabling to office (it's the next office over from the comms room, so length isn't an issue)
Here's where I'm starting to point the finger...
We took the set, immediately after failure, and moved it to another physical location in the office space. It has not failed again since. However the replacement telephone we put in the gentleman's office with bridged appearances of the published extension HAS had the behavior re-occur.
I'm saying it's network related, although I can't point my finger at what.
Has anyone else run into something similar?
TIA,
SJF
Here's the situation:
I setup a site with 60+ 9630 IP Sets. One of the units is apparently re-booting once or twice a day. It is the only phone in this environment which is experincing this behavior.
What has been done to date:
* We change the telephone. Same behavior
* We removed the station programming and re-built it.
* Confirmed firmware
* Moved to different LAN port
* Confirmed 100/Full settings on both ends
* Ran new cabling to office (it's the next office over from the comms room, so length isn't an issue)
Here's where I'm starting to point the finger...
We took the set, immediately after failure, and moved it to another physical location in the office space. It has not failed again since. However the replacement telephone we put in the gentleman's office with bridged appearances of the published extension HAS had the behavior re-occur.
I'm saying it's network related, although I can't point my finger at what.
Has anyone else run into something similar?
TIA,
SJF