We've got a S8720 with G650 cabinets in India, CM release 5.2. We've been having trouble faxing them through their ISDN PRI trunks from the U.S. When I logged into the India system and did a list trace on the trunk group the call is coming in on, I see that the call comes in and to my surprise even though it's just going to an analog ext off the G650 cabinet that's IPSI connected, it goes through a medpro card like it's a VoIP call. Anyway, the call ends up failing with error: "denial event 1189: Normal, Unspecified" I can complete calls to the same fax machine just fine if I send a call over some IP trunks we have between this and another Avaya system. It's just the ISDN PRI calls that don't see to work right.
I tried changing the "XOIP Endpoint Type" to Fax on the station form, but it made no difference.
Any ideas?
I tried changing the "XOIP Endpoint Type" to Fax on the station form, but it made no difference.
Any ideas?